Market Insights eCommerce Online Food Delivery Grocery Delivery

Retail Delivery - D-A-CH

D-A-CH

The Reail Delivery market in the D-A-CH region is expected to generate a revenue of US$10.46bn by 2024.
This projection indicates a steady growth rate of 13.45% annually (CAGR 2024-2029), resulting in a market volume of US$19.66bn by 2029.
As for user numbers, it is estimated that there will be approximately 32.2m users users in the Reail Delivery market by 2029.
The user penetration rate, which is currently at 25.6% in 2024, is predicted to reach 31.9% by 2029.
Furthermore, the average revenue per user (ARPU) is expected to be US$404.70.
When compared to other countries, United States is projected to generate the highest revenue in the Reail Delivery market, reaching US$195,400.00m in 2024.
On the other hand, United States is expected to have the highest user penetration rate, with a projected rate of 30.4%.
In Germany, the trend in retail delivery is the rapid growth of online grocery shopping, with major players like Amazon Fresh and Rewe offering convenient and efficient delivery services.

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Region

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Analyst Opinion

The Retail Delivery market in D-A-CH has been evolving rapidly in recent years, driven by changing consumer preferences and the growth of e-commerce.

Customer preferences: Customers in D-A-CH are increasingly looking for convenience and speed when it comes to retail delivery. In particular, there is a growing demand for same-day and next-day delivery options, as well as more flexible delivery windows. This is partly due to the rise of e-commerce and the expectation that goods can be delivered quickly and efficiently. In addition, there is a growing interest in sustainable delivery options, such as electric vehicles and delivery by bicycle, as consumers become more environmentally conscious.

Trends in the market: In Germany, there has been a significant increase in the use of click-and-collect services, where customers order online and collect their purchases in-store. This trend has been driven by a desire for more flexibility and convenience, as well as concerns about the environmental impact of home delivery. In Switzerland, there has been a rise in the use of autonomous delivery vehicles, particularly in urban areas. These vehicles are seen as a way to reduce congestion and emissions, while also providing fast and reliable delivery options. In Austria, there has been a growth in the use of parcel lockers, which allow customers to collect their deliveries at a time and place that suits them.

Local special circumstances: One of the key challenges facing the Retail Delivery market in D-A-CH is the fragmented nature of the region. Each country has its own unique culture and preferences, as well as different regulatory frameworks and logistical challenges. For example, Switzerland has a highly mountainous terrain, which can make delivery difficult in some areas. In addition, there are significant differences in population density and urbanisation levels, which can impact the feasibility of certain delivery options.

Underlying macroeconomic factors: The growth of the Retail Delivery market in D-A-CH is being driven by a number of underlying macroeconomic factors. These include the increasing popularity of e-commerce, which is expected to continue to grow in the coming years. In addition, there is a growing focus on sustainability and environmental responsibility, which is driving demand for more eco-friendly delivery options. Finally, there is a general trend towards greater convenience and flexibility in all areas of retail, which is leading to increased demand for faster and more flexible delivery options.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.