Ride-hailing - United States

  • United States
  • The Ride-hailing market in the United States is expected to see a considerable rise in revenue in the coming years.
  • Specifically, the projected revenue for 2024 is estimated to be US$49.78bn.
  • Furthermore, the market is expected to experience a Compound Annual Growth Rate (CAGR) of 2.70% between 2024 and 2028, leading to a projected market volume of US$55.37bn by 2028.
  • As for the number of users in the Ride-hailing market, it is expected to reach 97.36m users by 2028, while the user penetration is projected to decrease slightly from 26.3% in 2024 to 27.9% by 2028.
  • The Average Revenue Per User (ARPU) is estimated to be US$0.55k.
  • The Ride-hailing market is an online-only market.
  • It is worth noting that China is expected to generate the highest revenue in this market globally, with a projected revenue of US$63,280m in 2024.
  • Ride-hailing services in the United States have seen a rise in demand due to the pandemic, with consumers preferring private transportation options.

Key regions: Malaysia, Thailand, United States, Indonesia, South America

 
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Analyst Opinion

The ride-hailing market in the United States has witnessed significant growth and development in recent years, driven by changing customer preferences and the emergence of new technological advancements.

Customer preferences:
Customers in the United States are increasingly opting for ride-hailing services due to the convenience and flexibility they offer. The ability to book a ride with just a few taps on a smartphone has revolutionized the way people travel, especially in urban areas where access to public transportation may be limited. Additionally, the availability of various ride options, such as shared rides and luxury vehicles, caters to the diverse needs and preferences of customers.

Trends in the market:
One of the prominent trends in the ride-hailing market in the United States is the increasing adoption of electric vehicles (EVs) by ride-hailing companies. This trend is driven by the growing concern for the environment and the need to reduce carbon emissions. By incorporating EVs into their fleets, ride-hailing companies are not only contributing to a cleaner environment but also attracting environmentally conscious customers. Another trend in the market is the integration of ride-hailing services with other modes of transportation. Many ride-hailing companies are partnering with public transportation systems to provide seamless travel experiences for customers. This integration allows customers to plan and book their entire journey, including rides and public transportation, through a single app. It not only simplifies the travel process but also encourages the use of public transportation, reducing congestion and promoting sustainable mobility.

Local special circumstances:
The United States has a well-established transportation infrastructure, which has both facilitated and challenged the growth of the ride-hailing market. While the presence of well-maintained roads and highways provides a conducive environment for ride-hailing services, it has also led to increased competition among ride-hailing companies. The market is highly saturated, with several major players vying for market share. This intense competition has resulted in aggressive marketing strategies and competitive pricing, benefiting customers.

Underlying macroeconomic factors:
The strong economic growth in the United States has played a significant role in the development of the ride-hailing market. As the economy expands, disposable incomes rise, and people are more willing to spend on convenient transportation options. Additionally, the increasing urbanization and population density in major cities have created a high demand for ride-hailing services. These factors, coupled with the advancements in technology, have fueled the growth of the ride-hailing market in the United States. In conclusion, the ride-hailing market in the United States is experiencing rapid growth and development due to changing customer preferences, technological advancements, and favorable macroeconomic factors. The increasing adoption of electric vehicles, integration with other modes of transportation, and intense competition among market players are shaping the market dynamics. As the market continues to evolve, it is expected to further innovate and adapt to meet the evolving needs of customers.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on bookings and revenues of ride-hailing services.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, third-party studies and reports, federal statistical offices, industry associations, and price data. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as demographic data, GDP, consumer spending, internet penetration, and device usage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, the S-curve function and exponential trend smoothing methods are applied.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

Overview

  • Revenue
  • Key Players
  • Sales Channels
  • Analyst Opinion
  • Users
  • User Demographics
  • Global Comparison
  • Methodology
  • Key Market Indicators
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