Top benefits from data ecosystems 2021

According to the source, improved customer satisfaction and improved productivity and efficiency emerge as the two top benefits for organizations who previously engaged in data ecosystems over the last two to three years. For companies that continue to engage in data ecosystems, they expect to realize an annualized benefit of 14.9 percent over the next three years, as of 2021.

Leading benefits from engaging in data ecosystems worldwide as of 2021

Characteristic	Benefits already realized in the last 2-3 years	Benefits that you expect to realize over the next 3 years
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Release date

July 2021

More information

Region

Worldwide

Survey time period

April to May 2021

Number of respondents

750 respondents

Special properties

senior executives engaged in external data sharing

Supplementary notes

* NPS stands for net promotor score, which is a key customer satisfaction metric.

**The source indicates that the percentages are the amount of annualized benefit realized over the level of three years earlier or expected to be realized over today's current levels.

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