Investment market trends forecast until 2023 according to North American experts 2021
More than half of North American industry experts surveyed in 2021 noted that the digital expectations of clients was a trend that is expected to impact their business over the next two years. Meanwhile, 37 percent of respondents believed that remote working would largely affect how their business operates in the future. Many businesses today allow employees some form of remote working flexibility, a trend that emerged following the impact of the pandemic many believed will remain. Connecting with clients via phone calls has decreased as many firms have adopted a blended approach of face-to-face meetings and virtual communication.
