Opinion about best advisor when switching electricity supplier 2018

This statistic shows the result of a survey on the opinion the best advisor when changing electricity supplier in Italy in 2018. As of survey period, 18 percent of electricity customers declared that if they were to switch electricity supplier, they would talk about it to an acquaintance for suggestions, whereas 17 percent of them would check price comparison websites.

If you were to change electricity supplier who would you resort to?

Characteristic	Share of respondents
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Release date

November 2018

More information

Region

Italy

Survey time period

2018

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

The source daes not provide any information about the number of interviewees.
The original question was phrased by the source as follows: "Quale è il maggior beneficio che lei, in qualità di consumatore, può ottenere scegliendo il mercato libero?".
*The Italian Regulatory Authority for Electricity Gas and Water - ARERA is the independent regulatory body of the energy markets and the integrated water services. The Authority core regulatory competences refer mainly to the definition and maintenance of a reliable and transparent tariff system.

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