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U.S. adults with chronic condition satisified with virtual health care service 2018

Percentage of U.S. adults with and without chronic conditions that had used virtual health care services and were satisfied as of 2018

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Release date

August 2018


United States

Survey time period

February and March 2018

Number of respondents

base: 4,530

Age group

18 years and older

Special properties

respondents with chronic condition that had a virtual health care visit

Supplementary notes

Original question: "Overall, how satisfied were you with the care you received on your virtual visit?"

Figure shows respondents who were satisfied, where "satisfied" is defined as answering 4 or 5 on a five-point scale in which 1 is "not at all satisfied" and 5 is "completely satisfied".

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