Home emergency insurance: highest claims frequency in the UK 2018-2019

Home emergency insurance companies with the highest claims frequency in the United Kingdom (UK) from 2018 to 2019

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Release date

September 2020


United Kingdom

Survey time period

August 31, 2018 and 2019*

Supplementary notes

A total of 15 UK based insurance companies offering home insurance (18 home emergency insurance) were looked at for claims frequency. data was aggregated.
* Year ending August 31st, 2018 and 2019.
** Includes Add-on and stand alone.
Companies with the highest claims frequency as of 2019.
*** data for this firm primarily relates to specialist or high worth business.
**** the source added the following information "pilot data for this firm reflects the cost of the home emergency and excludes the cost of the regular boiler service which will typically be part of the product for some or all customers."

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