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Satisfaction with taxi versus ride-hailing service in China 2018

Published by Statista Research Department, Feb 3, 2023
This statistic represents the results of a survey about the level of satisfaction with traditional taxi and car-hailing services in China as of December 2018. During the survey period, the Chinese consumers rated the level of satisfaction with car-hailing services as 7.62.

Level of satisfaction with traditional taxi and car-hailing services rated by users in China as of December 2018*

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Source

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Release date

March 2019

Region

China

Survey time period

December 2018

Number of respondents

1,284 internet users

Supplementary notes

* Rating scale is from 0 to 10, with 10 being the highest level of satisfaction.
According to the source, satisfaction rating takes the user experience, feelings and difficulties into consideration.

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