IT outsourcing

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Statista dossier on IT outsourcing

This dossier presents a range of statistics on information technology outsourcing. IT outsourcing is a multi-billion dollar market, which is somewhat related to the growing cloud services industry. This dossier contains information on the global outsourcing industry as a whole as well as more detailed statistics around segments of IT outsourcing.

Table of contents

  • 1. Global outsourcing market
    • Global market size of outsourced services 2000-2019

    • Global outsourcing industry revenue by service type 2010-2019

    • Global outsourcing industry revenue by region 2010-2019

    • Total contract value of the business process outsourcing market worldwide 2000-2019

    • Leading countries in offshore business services worldwide in 2019

    • Most financially attractive countries for offshore business services worldwide 2017

    • Global market size of BPO by segment Q4 2017

    • Revenue of the leading companies in the global BPO market 2018

  • 2. IT services and outsourcing
    • Growth rate on expenditure on IT goods and services worldwide 2016-2021, by category

    • IT services global spending forecast 2008-2020

    • Contract value of the information technology outsourcing market worldwide 2000-2019

    • Data analytics outsourcing market size in the U.S. from 2014 to 2025

    • Total expenditure on tech outsourcing industry in Canada 2013-2020

  • 3. Cloud services
    • Public cloud services: market size 2009-2022

    • Global public cloud application services (SaaS) market size 2015-2022

    • Global public cloud infrastructure services market size 2015-2022

    • Public cloud application infrastructure services market 2015-2022

    • ACV for as-a-service market worldwide 2015-2019

    • Global cloud software (SaaS) revenue share 2015-2019, by vendor

    • Vendor revenue from the public cloud services IaaS market worldwide 2015-2018

    • Global cloud platform (PaaS) revenue share 2015-2018, by vendor

    • Public cloud platform usage and adoption worldwide 2019, by service provider

    • Private cloud platform service usage worldwide 2017-2019

  • 4. Automation/AI
    • Global automation market - revenue by segment 2019 to 2021

    • Robotic process automation market size worldwide 2017-2023

    • RPA and outsourcing: investment intentions by industry 2018

    • Impact of automation: BPO market worldwide 2013-2026

  • 5. Survey data
    • Top reasons for technology outsourcing worldwide 2018

    • Outsourcing and managed services usage plans worldwide by function 2019

    • Technology functions most commonly outsourced worldwide 2017

    • Plans for outsourcing increases worldwide 2005-2019

    • Technology outsourcing spend increase worldwide by sector 2018

    • Outsourcing of IT security services worldwide 2014-2017

More than 7,500
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