IT outsourcing

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Statista dossier on IT outsourcing

This dossier presents a range of statistics on information technology outsourcing. IT outsourcing is a multi-billion dollar market, which is somewhat related to the growing cloud services industry. This dossier contains information on the global outsourcing industry as a whole as well as more detailed statistics around segments of IT outsourcing.

Table of contents

  • 1. Global outsourcing market
    • Global market size of outsourced services 2000-2017

    • Global outsourcing industry revenue by service type 2010-2017

    • Global outsourcing industry revenue by region 2010-2017

    • Total contract value of the business process outsourcing market worldwide 2000-2017

    • Leading countries in offshore business services worldwide in 2017

    • Most financially attractive countries for offshore business services worldwide 2017

  • 2. IT services and outsourcing
    • IT services global spending forecast 2008-2019

    • Total expenditure IT products and services worldwide 2014-2018, by category

    • Contract value of the information technology outsourcing market worldwide 2000-2017

    • Global infrastructure services spending 2015-2026

    • Tech outsourcing and hardware maintenance - worldwide spending 2017

    • Expenditure on IT outsourcing and hardware maintenance worldwide 2013-2017 by segment

  • 3. Cloud services
    • Global hosted application and cloud services use 2016-2017

    • In-house and outsourced data center deployment share 2014-2015

    • Hosted location of IT networks worldwide 2014-2016

  • 4. Automation/AI
    • Artificial intelligence and process automation spending worldwide 2016-2021

    • Impact of automation/AI on IT/BPO service worker figures globally 2016-2022, by skill

    • Automation and AI's impact on IT/BPO service workers 2016-2022, by select country

    • Automation and AI's impact on IT/BPO low-skilled workers 2016-2022, by select country

    • RPA activity among F&A BPO deals worldwide in 2015, by department

    • Robotic process automation share of F&O BPO deals worldwide in 2015, by vendor

  • 5. Survey data
    • IT functions outsourced worldwide 2017

    • Factors for businesses when selecting IT service providers worldwide as of April 2017

    • Factors for businesses when selecting outsourcing providers worldwide 2015

    • Factors which create successful outsourcing experiences for businesses worldwide 2015

    • Plans for offshoring and outsourcing increases worldwide 2017

    • Outsourcing of IT security services, as of 2016, by organization size

    • Hosted location of IT networks worldwide 2014-2016

  • Language: English
  • Released: 2017
  • Source(s): Statista
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