Retail banking and innovative financial solutions (Fintech) awareness in the United States (Statista Survey)

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Retail banking and innovative financial solutions (Fintech) awareness in the U.S. (Statista Survey)

This dossier provides exclusive statistical information about retail banking and innovative financial solutions (Fintech) awareness in the United States based on surveys conducted and compiled by Statista. The dossier includes data on various aspects of consumer behavior as well as on opinions on Fintech solutions used in the U.S. banking sector.

Table of contents

    • Consumer awareness of Fintech in the U.S. 2019

    • Consumer awareness of Fintech in the U.S. 2019, by age

    • Consumer awareness of loan comparison sites in the U.S. 2019

    • Consumer awareness of internet-only loan providers in the U.S. 2019

    • Consumer awareness of crowdfunding in the U.S. 2019

    • Consumer awareness of crowdlending in the U.S. 2019

    • Consumer awareness of cryptocurrencies in the U.S. 2019

    • Consumer awareness of alternative financial services in the U.S. 2019

    • Consumer expectations for future of fintech in the U.S. 2019 by age

    • Familiarity with mobile payment methods U.S. 2019

    • Consumer awareness of online/smartphone banks in the U.S. 2019

    • Consumer awareness of internet payment services in the U.S. 2019

    • Consumer awareness of mobile payment services in the U.S. 2019

    • Consumer awareness of stock trading apps in the U.S. 2019

    • Consumer awareness of personal finance apps in the U.S. 2019

    • Consumer awareness of investment management apps in the U.S. 2019

    • Consumer usage of financial services in the U.S. 2019

    • Consumer choice of traditional bank in the U.S. 2019

    • Consumer choice of bank type in the U.S. 2019

    • Consumer satisfaction with their bank in the U.S. 2019

    • Consumer satisfaction with certain elements of their bank in the U.S. 2019

    • Potential reasons for switching to a direct bank in the U.S. 2019

    • Potential reasons to switch to a traditional bank in the U.S. 2019

    • Likelihood of customers switching banks in the U.S. 2019

    • Brand awareness of mobile payment systems U.S. 2019

    • Appeal of smartphone payments U.S. 2019

    • Usage of smartphone payments in past 12 months U.S. 2019

    • Future usage of smartphone payments U.S. 2019

    • Consumer awareness of mobile payment supported checkouts U.S. 2019

    • Reasons for not using mobile payments U.S. 2019

    • Improvements which would promote cashless payments U.S. 2019

    • Trustworthy methods of payment authorization U.S. 2019

    • Maximum purchase size for mobile payment in the U.S. 2019

    • Consumer opinions on selected future financial solutions in the U.S. 2019

    • Consumer expectations for future of internet in the U.S. 2019

    • Main methods used by customers to contact their bank U.S. 2019

    • Customer-friendliness of certain banking services U.S. 2019

    • Trustworthiness of payment system providers U.S. 2019

    • User-friendliness of payment system providers U.S. 2019

    • Consumer ranking of payment system providers U.S. 2019

    • Advantages of branch banks in the U.S. 2019

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