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American Water - Statistics & Facts

Based in Camden, New Jersey, American Water was founded in 1886 as the American Water Works & Guarantee Company. It has since gone on to become the largest publicly traded water and wastewater utility company in the United States, and as of April 2021 was the world’s largest diversified utility based on a market value of 29 billion U.S. dollars. As of December 31, 2021, American Water had a workforce of more than 6,000 employees and served approximately 14 million people.

American Water’s services

American Water provides several services, though its primary businesses are water and wastewater services, of which it had 3.5 million customers across 24 states in 202. The majority of American Water’s customers are in Pennsylvania and New Jersey. American Water’s largest business segment is its residential water service segment. Almost 70 percent of American Water’s water supply comes from surface water, though this varies from state to state. The company’s services are generally regulated by the U.S. state in which it operates, under locally managed subsidiaries.

American Water’s revenue continues to rise

American Water’s operating revenue was 3.93 billion U.S. dollars for the year ended December 31, 2021. This was an increase of 153 million U.S. dollars from the previous year. American Water’s revenue has increased by 55 percent since 2010, having risen annually since then.

The 2021 financial year also saw American Water’s total assets increase by 5.3 percent to a high of 26.07 billion U.S. dollars. American Water invests billions of dollars every year to maintain its assets. Investments include replacing aging infrastructures, upgrading existing facilities or constructing new ones, ensuring fire protection, and complying with water quality standards. In 2021, American Water’s capital expenditure totaled 1.76 billion U.S. dollars, of which 749 million U.S. dollars went towards transmission and distribution.

Interesting statistics

In the following 5 chapters, you will quickly find the 24 most important statistics relating to "American Water".


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