Customer Relations Manager France (m/f/d)

  •   Paris
  •   Sales
  • ID: P00088

Join our international team

Statista is one of the world’s leading statistics portals.

As a multiple award-winning innovative digital company, Statista provides customers such as Google, Bloomberg, Forbes, Procter & Gamble, or Porsche with high-quality research & analysis, data intelligence, and content marketing products and services.

With 700 employees from more than 57 different nations and offices in Hamburg, New York, London, Singapore, and Paris, Statista draws its great innovative power from its internationality and diversity.

Statista provides a company culture based around learning by doing and entrepreneurship, offers great career opportunities, and combines the pioneering spirit of a start-up with the stability of an established company.

Your tasks

  • Responsibility for after sales activities in France
  • Daily contact with existing clients to improve customer satisfaction
  • Development and implementation of customer retention measures (mailings, webinars etc.)
  • Responsibility for onboarding new clients (booking confirmations, purchase orders etc.)
  • Tracking of customer satisfaction
  • Coaching customers to be product experts as well as training their teams on Statista methodologies
  • Monthly customer visits in France (mainly Paris)

Your profile

  • University degree 
  • Min. 1 year of relevant working experiences in a customer-oriented role (customer relationship management, key account management, …)
  • SaaS or subscription-based product experience preferred
  • Excellent command of French (preferably native speaker) and English
  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
  • Exceptional verbal and written communication skills as well as organizational talent
  • Desire to be part of a rapidly expanding business

The team

The Sales Team is one of the largest at Statista. It's composition perfectly mirrors the Statista database: diverse, international and multilingual. More than 300 employees from Sales, Customer Service, Marketing and After Sales ensure that our customers are satisfied and know about the many features and endless uses of Statista.com. The goal is to gradually raise Statista's profile as the number one source for everyday market and industry data worldwide.

Apply now

Information

We are looking forward to your application, including the customary documents, your salary expectation, as well as your earliest starting date.

Contact - Europe

Statista, Inc.

Statista GmbH

Recruitment Team Hamburg/London/Paris

Johannes-Brahms-Platz 1
20355 Hamburg
Germany

jobs@statista.com