The eServices market in Mongolia has been experiencing significant growth in recent years, driven by changing customer preferences, emerging trends, and local special circumstances. Customer preferences in Mongolia have shifted towards digital services, with consumers increasingly relying on online platforms for various needs. This shift can be attributed to factors such as convenience, time-saving, and access to a wider range of products and services. The younger generation, in particular, is more tech-savvy and comfortable with using eServices for their daily activities. Additionally, the COVID-19 pandemic has accelerated the adoption of eServices as people seek contactless solutions for their needs. Trends in the eServices market in Mongolia include the rise of e-commerce platforms, online payment systems, and digital banking services. E-commerce platforms have gained popularity among consumers, offering a wide range of products and convenient delivery options. Online payment systems have also seen a surge in demand, enabling seamless transactions and reducing the reliance on cash. Digital banking services have become increasingly important, providing customers with access to banking services anytime, anywhere. Local special circumstances in Mongolia have contributed to the development of the eServices market. Mongolia is a vast country with a dispersed population, making it challenging for traditional brick-and-mortar businesses to reach customers in remote areas. E-services provide an opportunity for businesses to overcome geographical barriers and reach a wider customer base. Furthermore, the government of Mongolia has been actively promoting digitalization and e-governance initiatives, creating a favorable environment for the growth of the eServices market. Underlying macroeconomic factors such as increasing internet penetration, improving technology infrastructure, and rising disposable incomes are driving the development of the eServices market in Mongolia. Internet penetration has been steadily increasing, providing more people with access to online services. The improvement in technology infrastructure, including the expansion of mobile networks and the availability of high-speed internet, has further facilitated the growth of eServices. Rising disposable incomes have also played a role, as consumers have more purchasing power to spend on digital services. In conclusion, the eServices market in Mongolia is experiencing growth due to changing customer preferences, emerging trends, local special circumstances, and underlying macroeconomic factors. The shift towards digital services, the rise of e-commerce platforms and online payment systems, and the government's support for digitalization are all contributing to the development of the eServices market in Mongolia. As technology continues to advance and consumer behavior evolves, the eServices market is expected to further expand in the coming years.
Data coverage:
The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.Modeling approach / Market size:
Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.Forecasts:
In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.Additional notes:
The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.
Mon - Fri, 9am - 6pm (EST)
Mon - Fri, 9am - 5pm (SGT)
Mon - Fri, 10:00am - 6:00pm (JST)
Mon - Fri, 9:30am - 5pm (GMT)
Mon - Fri, 9am - 6pm (EST)
