IT Outsourcing - Colombia

Colombia

Revenue in the IT Outsourcing market is projected to reach US$690.80m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 9.41%, resulting in a market volume of US$1,083.00m by 2029.
The average Spend per Employee in the IT Outsourcing market is projected to reach US$26.55 in 2024.
In global comparison, most revenue will be generated in the United States (US$197.30bn in 2024).

Key regions: Netherlands, United States, Japan, Germany, Italy

Definition:
The IT Outsourcing market refers to the external contracting of IT functions, services, or projects instead of relying on company-owned resources. By outsourcing IT tasks (e.g., to IT suppliers or software developers), enterprises are able to focus on their core functions and save internal resources and costs (e.g., office space, maintenance, and utilities). Thus, outsourcing teams becomes a viable cost resilience strategy in an environment where companies are looking to save money more than ever.

In an IT context, these activities include IT administration, IT application, and web hosting services. Non-IT-related outsourcing services are excluded.

Structure:

IT Outsourcing contains four distinct markets that are based on different services:

Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support.
Application Outsourcing refers to the market for all IT application services in a software production context, spanning from requirement assessments to concept and design of software applications.
Web Hosting includes all types of internet hosting services that allow companies or individuals to provide access to their web page via the World Wide Web.
Other IT Outsourcing refers to aggregated revenues of the types of IT outsourcing that are not specifically mentioned in the other IT Outsourcing markets, such as infrastructure outsourcing, network outsourcing, and managed services.

Additional Information:

The IT Outsourcing market comprises revenues, revenue change, average spend per employee, and revenues of the outsourcing types. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include IBM, Accenture, Capgemini, NTT, and Hewlett Packard Enterprise.

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Market

Region

Region comparison

Currency

Analyst Opinion

The demand for IT outsourcing services in Colombia has been steadily increasing in recent years, driven by various factors such as cost savings, access to specialized skills, and the need for flexible and scalable solutions.

Customer preferences: Colombian companies are increasingly looking to outsource IT services to reduce costs and improve efficiency. They are also seeking access to specialized skills and technologies that may not be available in-house. Additionally, many companies are looking for flexible and scalable solutions that can adapt to changing business needs.

Trends in the market: One of the key trends in the Colombian IT outsourcing market is the growing popularity of cloud-based solutions. Many companies are moving away from traditional on-premise solutions and are instead opting for cloud-based services that offer greater flexibility and scalability. Another trend is the increasing demand for cybersecurity services, as companies look to protect their data and systems from cyber threats.

Local special circumstances: Colombia has a large pool of highly skilled IT professionals, which has helped to drive the growth of the IT outsourcing market. Additionally, the Colombian government has implemented various initiatives to promote the development of the IT industry, including tax incentives and funding for research and development.

Underlying macroeconomic factors: The Colombian economy has been growing steadily in recent years, which has helped to create a favorable business environment for IT outsourcing companies. Additionally, the country's strategic location and favorable time zone make it an attractive destination for companies looking to outsource IT services to Latin America. However, there are also challenges such as political instability and security concerns that could impact the growth of the IT outsourcing market in Colombia.

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.