IT Outsourcing - North Macedonia

North Macedonia

Revenue in the IT Outsourcing market is projected to reach US$44.45m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 9.43%, resulting in a market volume of US$69.76m by 2029.
The average Spend per Employee in the IT Outsourcing market is projected to reach US$47.06 in 2024.
In global comparison, most revenue will be generated in the United States (US$197.30bn in 2024).

Key regions: Netherlands, United States, Japan, Germany, Italy

Definition:
The IT Outsourcing market refers to the external contracting of IT functions, services, or projects instead of relying on company-owned resources. By outsourcing IT tasks (e.g., to IT suppliers or software developers), enterprises are able to focus on their core functions and save internal resources and costs (e.g., office space, maintenance, and utilities). Thus, outsourcing teams becomes a viable cost resilience strategy in an environment where companies are looking to save money more than ever.

In an IT context, these activities include IT administration, IT application, and web hosting services. Non-IT-related outsourcing services are excluded.

Structure:

IT Outsourcing contains four distinct markets that are based on different services:

Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support.
Application Outsourcing refers to the market for all IT application services in a software production context, spanning from requirement assessments to concept and design of software applications.
Web Hosting includes all types of internet hosting services that allow companies or individuals to provide access to their web page via the World Wide Web.
Other IT Outsourcing refers to aggregated revenues of the types of IT outsourcing that are not specifically mentioned in the other IT Outsourcing markets, such as infrastructure outsourcing, network outsourcing, and managed services.

Additional Information:

The IT Outsourcing market comprises revenues, revenue change, average spend per employee, and revenues of the outsourcing types. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include IBM, Accenture, Capgemini, NTT, and Hewlett Packard Enterprise.

For more information on the data displayed, use the info button right next to the boxes.

Market

Region

Region comparison

Currency

Analyst Opinion

The IT Outsourcing market in North Macedonia has been steadily growing in recent years, with an increasing number of companies choosing to outsource their IT services to the country.

Customer preferences: One of the main reasons for this trend is the competitive pricing of IT services in North Macedonia, which is significantly lower than in many other European countries. This has made the country an attractive destination for companies looking to reduce their IT costs without compromising on quality. Additionally, North Macedonia has a highly skilled workforce, with many IT professionals holding advanced degrees in their field. This has made it easier for companies to find the right talent to meet their specific needs.

Trends in the market: Another trend in the IT Outsourcing market in North Macedonia is the growing demand for cloud-based services. Many companies are now looking to move their IT infrastructure to the cloud, which offers greater flexibility, scalability, and cost-effectiveness. This has led to an increase in the number of cloud-based IT outsourcing services being offered in the country.

Local special circumstances: North Macedonia has a number of local factors that make it an ideal destination for IT outsourcing. The country has a stable political and economic environment, which has helped to attract foreign investment and foster a business-friendly climate. Additionally, North Macedonia has a highly educated workforce, with a large number of IT professionals holding advanced degrees in their field. This has made it easier for companies to find the right talent to meet their specific needs.

Underlying macroeconomic factors: The IT Outsourcing market in North Macedonia is also benefiting from broader macroeconomic trends. The country is strategically located at the crossroads of Europe and Asia, making it an ideal hub for IT services that serve both regions. Additionally, North Macedonia is a member of the European Union, which has helped to open up new markets and opportunities for IT outsourcing companies operating in the country. Finally, the government of North Macedonia has been actively promoting the country as a destination for foreign investment, which has helped to attract new companies to the market.

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.