Explore our selection of reports on the impact of COVID-19 on digital transformation
Data centers
Data centers are vital to business operations, allowing companies to connect with partners and customers. COVID-19 has forced many people to work from home, and as the global demand for digital increases, companies are seeking to gain competitive advantages by expanding their infrastructure options.
As a way of increasing data capacity, companies are looking to public cloud computing services to either replace or work alongside their existing private network. Public cloud providers are not only helping with the boom in remote working but also offering companies a cost-effective alternative to traditional data centers, eliminating the costs associated with maintenance and upgrades.
Despite growing confidence in public cloud performance, there are still security concerns about shared storage systems. However, innovative solutions to social distancing restrictions have paved the way for many companies to make digital transformation a top priority.
eLearning and digital education
COVID-19 has closed schools and forced the education system into changes it might not have been prepared to make. Teachers have moved classes online, and students have had greater access to digital learning tools. The transition to eLearning could see higher demand for online courses, which are more flexible and affordable. There are concerns and challenges, but also a growing belief that remote teaching could become an integral part of education alongside more traditional methods.
Digital health
Information and communication technologies are playing a critical role in modern health care systems, assisting with prevention, diagnosis, and treatment. Electronic health records allow patients to securely monitor and exchange data with their doctor, and mobile health apps are widely being used to promote healthy living. To limit the spread of COVID-19, countries around the world have launched efficient track and trace apps, which have helped with the gradual lifting of lockdown restrictions.
Contactless payment in the United Kingdom
Contactless transactions have become the preferred payment method during the coronavirus pandemic. Demand for cash payments remains high in the UK, but an increasing number of people have turned to quick and convenient contactless payments: around 750 million transactions were made using contactless credit and debit cards in the UK in 2019. Younger generations have particularly embraced modern technology and switched to making payments on smartphones and other mobile devices.
Digital payments report
An accelerated rise in the digital payments market is forecast due to COVID-19. The market, which had a global transaction value of around 3.8 trillion U.S. dollars in 2019, could be transformed in the key regions of China, Europe, and the United States. More consumers are discovering the quick and convenient benefits of digital transactions, paying for goods securely using an online provider such as PayPal or mobile wallet service like Apple Pay.
