Share of people using electronic services in Finland 2018, by education level

This statistic displays the share of people using the Internet for electronic services in Finland in 2018, by education level. According to the results of the survey, approximately 69 percent of the respondents used e-services such as online banking, online Social Insurance Institution services, e-taxes, ticket services, municipality services, etc. With roughly 84 percent, the share of people with a higher degree using the Internet for electronic services was approximately 15 percent higher than the average.

Do you use the Internet for electronic services, such as online banking, Social Insurance Institution, taxes, ticket services, municipality services, etc.?

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Source

Release date

May 2019

Region

Finland

Survey time period

2018

Number of respondents

10,000 respondents

Age group

20 years and older

Method of interview

Questionnaire

Supplementary notes

The original question was phrased by the source as follows: "Käytättekö internetiä: sähköiseen asiointiin (esim. verkkopankki, Kela, verotoimisto, lippupalvelu, kunnan palvelut ym.)"

The source provides the following information: "Information is collected by a mail and online questionnaire.
The respondents are at least 20 years old and have permanent residency in Finland. There is no upper age limit.
The questionnaire is sent to people drawn by random sampling from the data of the Population Register Centre.
The questionnaire form is available in Finnish, Swedish, Russian and English. The survey is carried out annually at the national level (sample size 10,000). This allows processing the findings only on the national level, not by any smaller regions.
Once every four years, the sample size is expanded to enable following the changes by counties at a rough level (sample size 3,300/county)."

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