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Monthly mobile banking app users of leading commercial banks in China 2019-2020

In March 2020, the monthly users of Industrial and Commercial Bank of China's mobile banking apps reached 68 million users, a more than three million user increase to the previous month. After the spread of COVID-19, the national banking regulatory commission (CBIRC) published documents recommending commercial banks to improve their online banking services. In the first quarter of 2020, the number of online banking users in China increased by 3.6 percent reaching 421 million users.

Mobile banking application users of leading commercial banks in China from October 2019 to March 2020, by bank

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Source

In cooperation with
Analysys
Release date

July 2020

Region

China

Survey time period

October 2019 to March 2020

Supplementary notes

Values have been rounded.

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Statistics on "Banking industry in China"

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