• Insurance: global tech investment priorities 2020

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The largest priority for technology investment priority for insurance companies worldwide is cybersecurity, according to a 2020 survey. In the survey, two thirds of the respondents stated that they expect their company to have a large or slight increase in their cybersecurity spend. The least popular response was robotic process automation, with only 30 percent of respondents expecting an increased spend on this category.

Digital technology investment priorities of insurance companies worldwide in 2020

Characteristic	Expect a large increase in spend	Expect a slight increase in spend	Expect no change	Expect a slight decrease in spend	Expect a large decrease in spend
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Release date

December 2020

More information

Region

Worldwide

Survey time period

July and August, 2020

Number of respondents

200 respondents

Special properties

Senior insurance executives in finance, operations, talent, and technology

Supplementary notes

The source does not specify the method used during the survey.

The source does not provide any information regarding percentage points exceeding 100 percent.