SAMU medical files recorded in France

In 2021, the French SAMU (Urgent Medical Aid Service) opened 13.7 million medical regulatory files. Any call the SAMU receives opens a regulatory file, which becomes a medical file as soon as an act of medical regulation is made. That year, the French SAMU (Urgent Medical Aid Service) picked up over 26 million phone calls.

The mission of the emergency medical aid service (SAMU) is to respond by medical means to emergency situations, to ensure permanent medical attention, to determine and trigger the most appropriate response. Calls handled in the context of on-call care, as well as the answers provided by the regulating doctor, are subject to a traceability requirement according to procedures set by order of the Minister of Health.

Number of medical regulatory files opened by the French Emergency Medical Service (SAMU) in France from 2017 to 2021

Characteristic	Number of regulatory files
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Release date

November 2022

More information

Region

France

Survey time period

2017 to 2021

Special properties

Metropolitan France

Supplementary notes

The figures have been taken from several publications.

Any call concerning a patient received at the medical regulation center leads to the opening of a medical regulation file as soon as the regulatory file has benefited from an act of medical regulation by application of the rules specified in the internal regulations of the SAMU. Any file for which the regulating doctor was informed at the time of his treatment is considered to have benefited from an act of medical regulation. Therefore, only one file is open for each patient, even with multiple calls. Therefore, the number of DRMs is lower than the number of DRs.

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