Total number of crime-related emergency call-takers in South Africa 2022, by province

Published by
Natalie Cowling,
Jan 25, 2024
As of 2022, the total number of crime-related emergency call-takers required in 10111 emergency call centers outweighs the actual number of call-takers deployed in all nine provinces in South Africa. The province with the most severe staff shortage was the Eastern Cape, with only 244 out of 628 assigned call-takers. Mpumalanga province followed with only around 22% of the necessary staff members placed at their emergency call centers. This presents a serious issue for South Africans who may need an urgent response from the South African Police Services.

Total number of crime-related emergency call-takers in South Africa in 2022, by province

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Release date

January 2023

Region

South Africa

Survey time period

April to December 2022

Special properties

National Assembly written question for written reply

Supplementary notes

Crime-related emergencies in South Africa are reported through the 24-hour 10111 call centers.

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