Doctors' trust in chatbots' abilities in the U.S. in 2023

Published by
Conor Stewart,
Dec 19, 2023

As of 2023, 77 percent of doctors in the United States said that they were confident to some extent in a chatbot's ability to accurately assess patient symptoms and to escalate emergency inquiries. Only two percent of doctors surveyed were extremely skeptical about the chatbot's ability.

Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023

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Release date

April 2023

Region

United States

Survey time period

March 2023

Number of respondents

65 respondents

Special properties

Doctors, therapists or practice owners/founders who currently use live chatbots on their websites

Method of interview

Online survey

Supplementary notes

The question in the source was worded as: How do you feel about the chatbot's ability to accurately assess patient symptoms and escalate emergency inquiries?

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