Try our corporate solution for free!
(212) 419-8286
hadley.ward@statista.com

Time taken to resolve landline user issues in the UK 2017

This statistic illustrates the time taken before the landline user issues were resolved by service providers in the United Kingdom (UK) in 2017. The highest share of respondents, which corresponded to 45 percent, stated that it took less than one hour to resolve their issues. On the other hand, 15 percent of respondents stated that it took five days or more.
Although the telecommunications industry was being dominated by mobile phones, a lot of people still used landline phones. In addition, there were many reasons for owning a landline phone besides a cellular phone, such as less expensive call rates. Thus, respondents would find it very important to resolve their landline issues as soon as possible.

Time taken before landline user issues were resolved by service provider in the United Kingdom (UK) in 2017

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% Discount until November 30th
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

April 2017

Region

United Kingdom

Survey time period

December 2016 to January 2017

Number of respondents

1,583 respondents

Special properties

all who complained about the landline service in the past 6 months whose issue was completely resolved

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "How long did it take to resolve the issue with [PROVIDER]?"
The source does not provide any information regarding missing percentage points to 100 percent.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "Food shopping behavior in the United Kingdom (UK)"

Further Content: You might find this interesting as well

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.