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Least outsourced services in global transportation & logistics industry 2020

This statistic shows the results of a global survey among logistics and supply chain executives which was carried out in the spring of 2020 asking respondents about which logistics activities they least outsource. During the survey, only eight percent of shippers were outsourcing their customer service.

Percentage of 3PL users who outsource logistics services as of 2020, ranked by the least frequently outsourced services

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Sources

Release date

September 2020

Region

Worldwide

Survey time period

2020

Number of respondents

421 respondents

Special properties

shippers and 3PLs

Method of interview

Online survey

Supplementary notes

Data is based on the answers from shippers and 3PLs in North America (83 percent), Europe (8 percent), Asia (4 percent), and South America (3 percent) .
The source did not specify the age of the respondents.

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Statistics on "Third-party logistics (3PL) industry worldwide"

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