Least outsourced services in global transportation & logistics industry 2021

Published by
Martin Placek,
Sep 30, 2022
This statistic shows the results of a global survey among logistics and supply chain executives which was carried out in July 2021 asking respondents about which logistics activities they least outsource. During the survey, only four percent of shippers were outsourcing their customer service.

Percentage of 3PL users who outsource logistics services in July 2021, ranked by the least frequently outsourced services

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Sources

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Release date

September 2021

Region

Worldwide

Survey time period

July 2021

Number of respondents

345 respondents

Special properties

shippers and 3PLs

Method of interview

Online survey

Supplementary notes

Data is based on the answers from shippers and 3PLs in North America (85 percent), Europe (six percent), South America (four percent), and Africa (two percent) .
The source did not specify the age of the respondents.

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