The statistic displays the results of a consumer survey regarding reasons not to switch to another internet provider in the Netherlands in 2018. As part of the survey, participants were asked to indicate their reason not to switch to another internet provider. The majority of respondents indicated that they stayed with their current internet provider because they were satisfied with the offer, services and internet speed they received, whereas roughly 15 percent of respondents indicated that they did not want to invest their time and effort into researching other options.
What was the reason not to switch to another internet provider/subscription?
Respondents responsible for choice of internet provider or owning one or more mobile phone subscriptions who did not change their internet provider or subscription
Method of interview
Online survey
Supplementary notes
This question was phrased by the source as follows: 'Wat waren voor u redenen om niet over te stappen naar een andere aanbieder van internet?''
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Netherlands Authority for Consumers and Markets. (April 4, 2019). What was the reason not to switch to another internet provider/subscription? [Graph]. In Statista. Retrieved February 29, 2020, from https://www.statista.com/statistics/860316/reasons-not-to-switch-to-another-internet-provider-in-the-netherlands/
Netherlands Authority for Consumers and Markets. "What was the reason not to switch to another internet provider/subscription?." Chart. April 4, 2019. Statista. Accessed February 29, 2020. https://www.statista.com/statistics/860316/reasons-not-to-switch-to-another-internet-provider-in-the-netherlands/
Netherlands Authority for Consumers and Markets. (2019). What was the reason not to switch to another internet provider/subscription?. Statista. Statista Inc.. Accessed: February 29, 2020. https://www.statista.com/statistics/860316/reasons-not-to-switch-to-another-internet-provider-in-the-netherlands/
Netherlands Authority for Consumers and Markets. "What Was The Reason Not to Switch to Another Internet Provider/Subscription?." Statista, Statista Inc., 4 Apr 2019, https://www.statista.com/statistics/860316/reasons-not-to-switch-to-another-internet-provider-in-the-netherlands/
Netherlands Authority for Consumers and Markets, What was the reason not to switch to another internet provider/subscription? Statista, https://www.statista.com/statistics/860316/reasons-not-to-switch-to-another-internet-provider-in-the-netherlands/ (last visited February 29, 2020)
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