Reasons not to switch to another internet provider in the Netherlands 2018

The statistic displays the results of a consumer survey regarding reasons not to switch to another internet provider in the Netherlands in 2018. As part of the survey, participants were asked to indicate their reason not to switch to another internet provider. The majority of respondents indicated that they stayed with their current internet provider because they were satisfied with the offer, services and internet speed they received, whereas roughly 15 percent of respondents indicated that they did not want to invest their time and effort into researching other options.

What was the reason not to switch to another internet provider/subscription?

Share of respondents
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Source

Release date

April 2019

Region

Netherlands

Survey time period

April 03, 2018 to April 09, 2018

Number of respondents

778 respondents

Age group

18 years and older

Special properties

Respondents responsible for choice of internet provider or owning one or more mobile phone subscriptions who did not change their internet provider or subscription

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: 'Wat waren voor u redenen om niet over te stappen naar een andere aanbieder van internet?''

Multiple answers were possible.

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