Italy: main obstacle when switching electricity supplier 2018

This statistic shows the result of a survey on the opinion about the main obstacle when switching electricity supplier in Italy in 2018. As of survey period, 27 percent of electricity customers identified additional costs as major obstacle, whereas 19 percent of them pointed out that bureaucracy was the main impediment.

What do you think would be the main obstacle if you were to change electricity supplier?

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Sources

Release date

November 2018

Region

Italy

Survey time period

2018

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

The source daes not provide any information about the number of interviewees.
The original question was phrased by the source as follows: "Qual è il maggior ostacolo che percepisce nel cambiare fornitore di energia elettrica?".

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Statistics on "Electricity market in Italy"

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