AI use case distribution in retail organizations worldwide 2018, by function

This statistic shows artificial intelligence use case distribution in retail organizations worldwide in 2018, by function. The majority of retail-industry use cases were customer-facing, with 74 percent of companies' use cases having direct impact on the end user.

Artificial intelligence (AI) use case distribution in retail organizations worldwide in 2018, by function

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Source

Release date

December 2018

Region

Worldwide

Survey time period

October 2018

Special properties

Top 250 retailers based on 2017 revenue from Bloomberg

Supplementary notes

Operations-focused use cases are defined as use cases impacting operations of retailers, not necessarily visible to the end customer.

Customer-facing use cases are defined as use cases with direct impact on the end customer.

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Statistics on "Artificial Intelligence (AI)"

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