Mobile banking

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Statista Dossier about mobile banking

This dossier presents insights and statistics on online and mobile banking in the United States. The paper gives an overview about mobile banking users as well as usage penetration in leading markets. The dossier also features usage and user experiences and U.S. user demographics.

Table of contents

  • 1. Overview

    • Ways of accessing banking services in the U.S. 2012-2015

    • Number of mobile banking users in the United States 2009-2016

    • Share of mobile banking users among mobile phone owners in the U.S. 2009-2016

    • Share of consumers using apps for banking activities in Canada 2014-2016

    • Number of mobile banking users of Bank of America globally 2012-2016

  • 2. U.S. user demographics

    • Distribution of mobile banking users in the U.S. 2011-2015, by age group

    • Distribution of mobile banking users in the U.S. 2011-2015, by ethnicity

    • Distribution of U.S. smartphone banking users in 2015, by income

    • Distribution of U.S. smartphone banking users in 2015, by level of education

    • Distribution of mobile banking users in the United States 2011-2015, by phone type

  • 3. Usage

    • Consumer usage of financial services in the U.S. 2016

    • Mobile banking activities undertaken by mobile banking users in the U.S. 2015

    • Main reason for U.S. users to start using mobile payments 2015

    • Reasons for U.S. users to not use mobile banking services in 2015

    • Europe: mobile banking money management improvement 2014

    • Europe: mobile banking money management impact 2014

    • Most popular mobile banking apps in the U.S. August 2016, by installs and usage

    • Share of U.S. Baby Boomers using digital banking 2014-2019

  • 4. Consumer opinions

    • Mobile users willing to use facial recognition in future banking app 2016, by region

    • Mobile device users willing to use check technology in banking app 2016, by region

    • Mobile users willing to use bank transfer options in banking app 2016, by region

    • Mobile users willing to use voice recognition in future banking app 2016, by region

    • Mobile users willing to use social media connection in banking app 2016, by region

    • Christmas: most popular app download categories in the United States 2013

    • Mobile payment security concerns of U.S. consumers 2015

  • Language: English
  • Released: October 2016
  • Source(s): Statista
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