Mobile banking in the United States

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Statista Dossier about mobile banking in the United States

This dossier presents insights and statistics on online and mobile banking in the United States. The report gives an overview about mobile banking users as well as usage and preferences of mobile banking features, and user demographics. The final chapter is on digital-only bank adoption in the United States.

Table of contents

    • Online banking users worldwide in 2020 with forecasts to 2024, by region

    • Estimated number of digital banking users in the U.S. 2021-2025

    • Mobile banking customers of four largest banks in the U.S. 2020

    • Number of challenger banks users in the U.S. 2020

    • Predicted penetration rate of digital banking in the U.S. 2021-2025

    • Most valuable mobile banking feature in the U.S. 2021

    • Most common mobile banking activities in the U.S. 2021, by generation

    • Most popular mobile banking features among users in the U.S. 2021

    • Preferred usage of mobile banking vs. other banking channels in the U.S. 2021

    • Mobile banking satisfaction in the United States 2021, by frequency and generation

    • Main reasons for switching banks according to mobile banking users in the U.S. 2021

    • Adoption of mobile banking in the U.S. 2020-2021, by generation

    • Households using mobile banking as primary method to access account in the U.S. 2019

    • Use of mobile banking as primary method to access account in the U.S. 2019, by age

    • Use of mobile banking as primary method to access account in the U.S. 2019, by race

    • Use of mobile banking as primary method to access account in the U.S. 2019, by income

    • Use of mobile banking as primary method to access account in U.S. 2019, by education

    • Use of mobile banking as primary method to access account in U.S. 2019, by location

    • Likeliness to switch to digital-only banks in the U.S. 2021

    • Reasons to adopt challenger banks in the U.S. 2021

    • Reasons not to adopt challenger banks U.S. in 2021

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