Mobile banking in the United States

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Statista Dossier about mobile banking in the United States

This dossier presents insights and statistics on online and mobile banking in the United States. The paper gives an overview about mobile banking users as well as usage penetration in leading markets. The dossier also features usage and user experiences and U.S. user demographics.

Table of contents

  • 1. Overview

    • Smartphone ownership in the U.S. 2011-2021

    • Digital banking users in the U.S. 2018-2022, by generation

    • Willingness to receive text alerts relating to bank account activity worldwide 2018

    • Leading near me mobile search categories among U.S. smartphone users 2018

    • Share of banks offering selected mobile banking functions in the U.S. 2018

    • Devices used for banking activity in the U.S. 2018

    • Devices used for bill payment in the U.S. 2018

  • 2. User demographics

    • Mobile banking usage among digital banking users in the U.S. in 2018, by generation

    • Mobile banking users in the U.S. in 2018, by generation

    • Number of mobile banking users of Bank of America globally 2012-2020

    • Frequency of mobile banking app use in the U.S. 2017, by age

  • 3. Usage

    • Types of financial apps used by Americans 2018

    • Reasons for using mobile banking apps in the U.S. 2018

    • Payment methods used to transfer money or pay a person in the U.S. 2017

    • Usage of mobile apps by community banks in the U.S. 2018

  • 4. Consumer perspective

    • Benefits of mobile banking in the U.S. 2018

    • Confidence among banking customers about their balance in the U.S. 2018

    • Favorite mobile app features: Millennials and Gen X U.S. & UK 2019

    • Share of consumers using mobile banking in the U.S. 2018, by location

    • Customers who prefer communicating with bank via device worldwide 2018

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