Mobile banking in the United States

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Statista Dossier about mobile banking in the United States

This dossier presents insights and statistics on online and mobile banking in the United States. The paper gives an overview about mobile banking users as well as usage penetration in leading markets. The dossier also features usage and user experiences and U.S. user demographics.

Table of contents

  • 1. Overview

    • Smartphone ownership in the U.S. 2011-2018

    • Digital banking users in the U.S. 2018-2022, by generation

    • Leading near me mobile search categories among U.S. smartphone users 2018

    • Share of banks offering selected mobile banking functions in the U.S. 2018

    • Devices used for banking activity in the U.S. 2018

    • Devices used for bill payment in the U.S. 2018

  • 2. User demographics

    • Number of households with mobile banking at a primary bank in the U.S. 2018 to 2020

    • Mobile banking usage among digital banking users in the U.S. in 2018, by generation

    • Mobile banking users in the U.S. in 2018, by generation

    • Number of mobile banking users in the United States 2009-2016

    • Number of mobile banking users of Bank of America globally 2012-2017

  • 3. Usage

    • Reasons for using mobile banking apps in the U.S. 2017

    • Consumer usage of financial services in the U.S. 2016

    • Share of consumers using mobile banking in the U.S. 2018, by location

    • Most popular mobile banking apps in the U.S. August 2016, by installs and usage

    • Frequency of mobile banking app use in the U.S. 2017, by age

  • 4. Consumer perspective

    • Benefits of mobile banking in the U.S. 2018

    • Confidence among banking customers about their balance in the U.S. 2018

    • Mobile users willing to use facial recognition in future banking app 2016, by region

    • Mobile device users willing to use check technology in banking app 2016, by region

    • Mobile users willing to use bank transfer options in banking app 2016, by region

    • Mobile users willing to use voice recognition in future banking app 2016, by region

    • Mobile users willing to use social media connection in banking app 2016, by region

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