Online and mobile banking in France

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Statista Dossier about online and mobile banking in France

This dossier contains statistical information about online and mobile banking in France. The first chapter provides a general overview of the online and mobile banking industry, while the rest of the study a study offers statistics on the leading digital banks in France, usage behaviors and customer perspective.

Table of contents

  • 1. Overview
    • Online banking penetration in European markets 2020

    • Use of online banking services in France 2006-2019

    • Online banking penetration in France 2019, by age

    • Share of individuals using online banking services in France 2011-2019

    • French people having an account in an online bank by age group 2019

    • Neobank customer base size in France 2019-2020

  • 2. Digital banks
    • Leading neo-banks and online banks by users in France 2019

    • Neo-banks and online banks that French people know by name 2019

    • Number of online banking customers in France 2015-2021

    • Leading direct banks by number of employees in France 2019

    • Leading neo-banks ranked by number of customers in France 2020

    • Estimated minimum annual price for banking services by type in France H1 2019

    • Proportion of retail banks who offer a chat and a chatbot in France 2018-2019

  • 3. Usage
    • Ranking of the most used banks by type in France 2019

    • Potential users of Fintech in France 2014-2020

    • Share of users having downloaded the banking app of their bank in France 2020

    • Share of French people having downloaded the banking app of their bank 2020, by age

    • Use frequency of banking apps among French users 2020

    • Visit frequency of the banking website among French users 2020

    • Share of neo-bank customers by age in France 2019

    • General use and knowledge of payment through pre-registered bank details France 2019

    • Share of the French consulting banking apps more often with the COVID-19 crisis 2020

  • 4. Consumer perspective
    • French people's opinion on online banks 2019

    • French people's motivations for opening an account in neo-banks 2019

    • Main reasons why the French use their bank's mobile apps 2019

    • Public opinion on the use of data by banks to propose better offers in France 2019

    • Motives for not making payments through pre-registered bank details France 2019

    • Share of the French considering that banks integrate more new technology 2020, by age

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