Contactless payments in Benelux

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Statista Dossier on the use of NFC, mobile wallets and payments with wearables in Belgium, the Netherlands and Luxembourg

All over the world, paper money and coins is said to be increasingly replaced by new, digital payment methods. Of these methods, contactless or "tap and go" payments receive the most attention. These allow consumers to swipe their card, smartphone or a wearable device (a smart watch, fitness tracker or a ring) pas a terminal when paying for their purchase. How popular are these new payment methods in Belgium, the Netherlands and Luxembourg?

This Dossiers presents several statistics that come close on showing the developments on this front within the three countries. Most notably, the three countries approach this topic differently from each other. In the Netherlands, for example, the popularity of contactless payments via card might pave the way for wearables. In Belgium, on the hand, it is a domestic app that slowly convinces consumers to use contactless more often. Finally, figures for Luxembourg are rare, but online banking was popular there.

Table of contents

  • 1. Europe overview
    • Use of online payment methods in Europe 2019

    • Use of in-store payment methods in Europe 2019

    • Contactless payments market share at POS in Europe 2018, by country

    • Daily active users of PayPal in Europe in 2019, by country

    • Coronavirus effect on daily active users of PayPal in Europe in 2020, by country

  • 2. Card-based
    • NFC market share in total payments in Belgium 2017-2018

    • Distribution of contactless payments in Luxembourg 2016, by transaction amount

    • Total registered NFC payments in the Netherlands 2014-2020

    • Share of NFC payments compared to total debit card payments Netherlands 2014-2020

    • Distribution of payment methods in the Netherlands in 2018 by purchase location

  • 3. Smartphone apps
    • Ranking of mobile payment apps in Belgium, based on DAU 2018

    • Ranking of selected banking apps in Belgium, based on DAU 2017-2019

    • Number of Payconiq transactions in Belgium 2017-2018

    • Leading payment methods in Luxembourg 2017

    • Ranking of mobile payment apps in the Netherlands, based on DAU 2018

    • Ranking of selected banking apps in the Netherlands, based on DAU 2017-2019

    • Number of users of Stocard in Belgium and the Netherlands 2017-2020

  • 4. Wearables
    • Use of wearable technology for POS payments in Europe 2019, by country

    • Wearable device ownership in Belgium 2019

    • Frequency of smart watch usage in Belgium 2017-2019

    • Wearable devices ownership in selected countries 2019

    • Smart wearable penetration rate in the Netherlands 2019, by age group

  • 5. Forecasts
    • Forecast of payment method usage in Belgium 2018-2023

    • Forecast of mobile payment use in Belgium 2023, by product category

    • Forecast of payment method usage in the Netherlands 2018-2023

    • Forecast of mobile payment use in the Netherlands 2023, by product category

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