Revenue in the eServices market is projected to reach US$400.00m in 2023.
Revenue is expected to show an annual growth rate (CAGR 2023-2027) of 3.90%, resulting in a projected market volume of US$466.20m by 2027.
The Online Education segment is expected to show a revenue growth of 15.7% in 2024.
The market's largest segment is Event Tickets with a projected market volume of US$295.30m in 2023.
In global comparison, most revenue will be generated in the United States (US$104,000.00m in 2023).
The average revenue per user (ARPU) in the Event Tickets segment is projected to amount to US$175.90 in 2023.
In the Event Tickets segment, the number of users is expected to amount to 1.7m users by 2027.
User penetration in the Event Tickets segment will be at 30.2% in 2023.
The eServices market is defined by the sale of online services and digital goods via the internet. The definition includes event tickets (sport events, music events and cinema tickets), dating services (matchmaking, online dating, casual dating) as well as online food delivery (restaurant-to-consumer and platform-to-consumer delivery). The ticket reservation or purchase can be completed on a desktop PC or via mobile devices (smartphones or tablets).
The definition of eServices does not include: media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, neither are revenues from online gambling, software downloads and services, or commission fees of price/product comparison sites.
Online booked and digitally issued event tickets for sports events, music events and cinemas
Online dating services, including matchmaking, online dating and casual dating
Online ordered food delivery, including Restaurant-to-Consumer and Platform-to-Consumer delivery
Offline booking by telephone or through agencies
Online ticket reservations without direct checkout process