Platform Delivery - Worldwide

  • Worldwide
  • The Platform Delivery market worldwide is anticipated to witness significant growth in revenue, with projections indicating a staggering figure of US$282.60bn by 2024.
  • This growth is expected to continue at an annual growth rate (CAGR 2024-2028) of 4.79%, resulting in a projected market volume of US$340.80bn by 2028.
  • Moreover, the number of users in this market is estimated to reach a substantial figure of 1.5bn users by 2028.
  • In terms of user penetration, it is projected to be 16.7% in 2024 and is expected to increase to 19.1% by 2028.
  • Furthermore, the average revenue per user (ARPU) is forecasted to be US$218.30.
  • When comparing revenue generation on a global scale, it is worth noting that in China is expected to lead the way with an impressive revenue of US$165,200.00m in 2024 in the Platform Delivery market.
  • Worldwide, the platform delivery market is experiencing exponential growth driven by the demand for convenience and efficiency in countries like the United States, China, and India.

Key regions: United States, South Korea, China, Asia, India

Region comparison

Analyst Opinion

The Platform-to-Consumer Delivery business model had problems to gain track in the early days around 2012 to 2015. It involves more operating risk with high costs for the delivery and supply logistic and it requires enough population density to be profitable. Today, the segment is almost bigger than Restaurant-to-Consumer Delivery. This is due to the wide expansion of international players like UberEats, using their already existing ride hailing infrastructure and because of the strong focus of Asian markets on this model. The new models have already taken their share from the existing online marketplaces and created a new premium market segment that will continue to drive growth.


Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.


  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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