Platform Delivery - Malaysia

  • Malaysia
  • The Platform Delivery market in Malaysia is projected to reach a revenue of MYR US$387.10m in 2024.
  • This is expected to show an annual growth rate (CAGR 2024-2029) of 12.60%, resulting in a projected market volume of MYR US$700.70m by 2029.
  • By 2029, the number of users in the Platform Delivery market is expected to amount to 8.9m users.
  • The user penetration in the market is projected to be 17.5% in 2024 and is expected to increase to 24.6% by 2029.
  • The average revenue per user (ARPU) is expected to be MYR US$63.72.
  • In global comparison, China is expected to generate the highest revenue in the Platform Delivery market, reaching a total of CNY US$165,200.00m in 2024.
  • Furthermore, China is projected to have the highest user penetration rate of 52.3% in the Platform Delivery market.
  • Malaysia's platform delivery market is experiencing a surge in demand due to the country's growing e-commerce industry.
 
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Analyst Opinion

The Platform Delivery market in Malaysia has been experiencing significant growth in recent years.

Customer preferences:
One of the key factors driving this growth is the increasing demand for convenience and speed in the delivery of goods and services. Consumers in Malaysia are increasingly turning to online platforms to purchase goods and services, and they expect fast and reliable delivery. As a result, there is a growing need for efficient and reliable platform delivery services.

Trends in the market:
In response to this demand, there has been a proliferation of platform delivery services in Malaysia in recent years. These services range from food delivery to e-commerce and logistics, and they are offered by both local and international players. One of the key trends in the market is the increasing use of technology to improve delivery efficiency and customer experience. For example, many platform delivery services now use mobile apps to allow customers to track their deliveries in real-time, and some are experimenting with drone and autonomous vehicle delivery.

Local special circumstances:
Another trend in the market is the increasing focus on sustainability. Many platform delivery services in Malaysia are exploring ways to reduce their environmental impact, such as by using electric vehicles or promoting reusable packaging. This is in line with the Malaysian government's goal of reducing carbon emissions and promoting sustainable development.

Underlying macroeconomic factors:
The growth of the Platform Delivery market in Malaysia is also being driven by broader macroeconomic factors. Malaysia has a large and growing middle class, which is increasingly using online platforms to purchase goods and services. In addition, the government has been actively promoting entrepreneurship and innovation, which has led to a thriving startup ecosystem in the country. This has created a favorable environment for platform delivery services to flourish.Overall, the Platform Delivery market in Malaysia is expected to continue to grow in the coming years, driven by the increasing demand for convenience and speed, the use of technology to improve delivery efficiency and customer experience, a focus on sustainability, and favorable macroeconomic conditions.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

Overview

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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