Ride-hailing - Costa Rica

  • Costa Rica
  • Costa Rica is projected to witness revenue growth in the Ride-hailing market, with revenue expected to reach US$48.35m by 2024.
  • This revenue is predicted to experience an annual growth rate (CAGR 2024-2028) of 5.36%, resulting in a projected market volume of US$59.58m by 2028.
  • The number of users in this sector is expected to reach 1.80m users by 2028.
  • User penetration is projected to be 29.8% in 2024 and 33.5% by 2028.
  • The average revenue per user (ARPU) is expected to be US$30.95.
  • By 2028, a significant portion of the total revenue, i.e., 100%, will be generated through online sales.
  • It's worth noting that in comparison to other countries, China is estimated to generate the highest revenue of US$63,280m in 2024.
  • Costa Rica's Ride-hailing market is dominated by Uber, which faces increasing competition from local companies such as Easy Taxi and Didi.

Key regions: Malaysia, Thailand, United States, Indonesia, South America

 
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Analyst Opinion

The Ride-hailing market in Costa Rica has seen significant growth and development in recent years.

Customer preferences:
One of the main reasons for the growth of the Ride-hailing market in Costa Rica is the increasing preference of customers for convenient and efficient transportation options. Ride-hailing platforms provide customers with a convenient way to book rides and reach their desired destinations quickly. This is particularly appealing to customers who are looking for a reliable and hassle-free transportation option, especially in urban areas where traffic congestion can be a challenge. Additionally, the ability to track the location of the driver and estimated arrival time provides customers with a sense of security and peace of mind.

Trends in the market:
The Ride-hailing market in Costa Rica has experienced a surge in competition, with multiple ride-hailing platforms entering the market. This has led to increased choices for customers and has resulted in competitive pricing and improved service quality. The market has also witnessed the introduction of new features and services, such as cashless payments, ride-sharing options, and loyalty programs, which have further enhanced the customer experience. Furthermore, ride-hailing platforms have expanded their services beyond just transportation, with the introduction of food delivery and other on-demand services, catering to the evolving needs of customers.

Local special circumstances:
Costa Rica's growing tourism industry has played a significant role in the development of the Ride-hailing market. Tourists visiting the country often rely on ride-hailing platforms as a convenient and reliable mode of transportation. Additionally, the increasing urbanization and population density in major cities have created a demand for efficient transportation solutions, which ride-hailing platforms have been able to fulfill. The relatively high cost of car ownership and limited parking spaces in urban areas have also contributed to the popularity of ride-hailing services among locals.

Underlying macroeconomic factors:
Costa Rica's stable economy and increasing disposable income have made ride-hailing services more affordable and accessible to a larger segment of the population. The country's improving infrastructure, including the expansion of road networks and the availability of mobile internet connectivity, has also facilitated the growth of the Ride-hailing market. Furthermore, the government's efforts to regulate and legalize ride-hailing services have provided a favorable environment for the industry to thrive. In conclusion, the Ride-hailing market in Costa Rica has experienced significant growth and development due to customer preferences for convenience, the introduction of new services and features, the influence of the tourism industry, and favorable macroeconomic factors. As the market continues to evolve, it is expected that ride-hailing platforms will play an increasingly important role in the transportation landscape of Costa Rica.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on bookings and revenues of ride-hailing services.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, third-party studies and reports, federal statistical offices, industry associations, and price data. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as demographic data, GDP, consumer spending, internet penetration, and device usage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, the S-curve function and exponential trend smoothing methods are applied.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

Overview

  • Revenue
  • Sales Channels
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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