Ride-hailing - EU-27

  • EU-27
  • The Ride-hailing market in the EU-27 is predicted to experience a rise in revenue, with a projected value of US$7.86bn in 2024.
  • The market is expected to exhibit an annual growth rate of 4.38% (CAGR 2024-2028), with a projected market volume of US$9.33bn by 2028.
  • Moreover, the number of users in this market is expected to reach 87.11m users by 2028, with user penetration projected to be 16.9% in 2024 and 19.6% by 2028.
  • The average revenue per user (ARPU) is expected to be US$104.00.
  • Additionally, approximately 100% of the total revenue in this market will be generated through online sales by 2028.
  • It is noteworthy that in the global comparison, China is expected to generate the most revenue in this market, with a projected value of US$63,280m in 2024.
  • In France, traditional taxi companies are collaborating with ride-hailing services to compete with Uber.

Key regions: Malaysia, Thailand, United States, Indonesia, South America

 
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Analyst Opinion

The Ride-hailing market in EU-27 has been experiencing significant growth and development in recent years.

Customer preferences:
Customers in the EU-27 region have shown a strong preference for ride-hailing services due to their convenience and affordability. The ease of booking a ride through a smartphone application and the ability to track the driver's location in real-time have made ride-hailing a popular choice for many consumers. Additionally, the availability of various vehicle options, such as economy cars, luxury vehicles, and even electric scooters, has further enhanced the appeal of ride-hailing services.

Trends in the market:
One of the key trends in the EU-27 ride-hailing market is the increasing competition among different service providers. With the entry of new players and the expansion of existing companies, consumers now have a wider range of options to choose from. This has led to improved service quality and lower prices as companies strive to attract and retain customers. Another trend in the market is the growing popularity of ride-sharing services. Many consumers are now opting to share their rides with others going in the same direction, which not only helps reduce costs but also contributes to reducing traffic congestion and carbon emissions. Ride-sharing services have gained traction particularly in densely populated urban areas where traffic congestion is a major issue.

Local special circumstances:
The EU-27 region consists of diverse countries with varying levels of urbanization and transportation infrastructure. This has led to different levels of adoption and growth of ride-hailing services across the region. In highly urbanized areas with limited parking spaces and high traffic congestion, ride-hailing has become an attractive alternative to owning a car. On the other hand, in less urbanized areas with better public transportation options, the demand for ride-hailing services may be lower. Furthermore, regulatory frameworks and government policies play a crucial role in shaping the ride-hailing market in each country. Some countries have embraced ride-hailing services and implemented supportive regulations, while others have imposed restrictions or even banned these services altogether. These local regulations and policies can significantly impact the growth and development of the ride-hailing market in each country.

Underlying macroeconomic factors:
The growth of the ride-hailing market in the EU-27 can also be attributed to underlying macroeconomic factors. The region has seen steady economic growth in recent years, which has led to an increase in disposable income and consumer spending. As a result, more people are willing to spend on transportation services, including ride-hailing, as a convenient and reliable means of getting around. Additionally, the rise of the gig economy and flexible working arrangements has contributed to the growth of the ride-hailing market. Many individuals, including freelancers and part-time workers, rely on ride-hailing services for their daily commute or to reach their work locations. This trend has further fueled the demand for ride-hailing services in the EU-27 region. In conclusion, the ride-hailing market in the EU-27 is developing rapidly due to customer preferences for convenience and affordability, increasing competition among service providers, the growing popularity of ride-sharing services, local special circumstances such as urbanization and regulatory frameworks, and underlying macroeconomic factors such as economic growth and the rise of the gig economy. These factors combined have created a favorable environment for the expansion and evolution of the ride-hailing market in the EU-27 region.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on bookings and revenues of ride-hailing services.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, third-party studies and reports, federal statistical offices, industry associations, and price data. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as demographic data, GDP, consumer spending, internet penetration, and device usage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, the S-curve function and exponential trend smoothing methods are applied.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

Overview

  • Revenue
  • Key Players
  • Sales Channels
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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