IT Outsourcing - Southern Asia

Southern Asia

Revenue in the IT Outsourcing market is projected to reach US$12.82bn in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 13.23%, resulting in a market volume of US$23.86bn by 2029.
The average Spend per Employee in the IT Outsourcing market is projected to reach US$17.69 in 2024.
In global comparison, most revenue will be generated in the United States (US$197.30bn in 2024).

Key regions: Netherlands, United States, Japan, Germany, Italy

Definition:
The IT Outsourcing market refers to the external contracting of IT functions, services, or projects instead of relying on company-owned resources. By outsourcing IT tasks (e.g., to IT suppliers or software developers), enterprises are able to focus on their core functions and save internal resources and costs (e.g., office space, maintenance, and utilities). Thus, outsourcing teams becomes a viable cost resilience strategy in an environment where companies are looking to save money more than ever.

In an IT context, these activities include IT administration, IT application, and web hosting services. Non-IT-related outsourcing services are excluded.

Structure:

IT Outsourcing contains four distinct markets that are based on different services:

Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support.
Application Outsourcing refers to the market for all IT application services in a software production context, spanning from requirement assessments to concept and design of software applications.
Web Hosting includes all types of internet hosting services that allow companies or individuals to provide access to their web page via the World Wide Web.
Other IT Outsourcing refers to aggregated revenues of the types of IT outsourcing that are not specifically mentioned in the other IT Outsourcing markets, such as infrastructure outsourcing, network outsourcing, and managed services.

Additional Information:

The IT Outsourcing market comprises revenues, revenue change, average spend per employee, and revenues of the outsourcing types. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include IBM, Accenture, Capgemini, NTT, and Hewlett Packard Enterprise.

For more information on the data displayed, use the info button right next to the boxes.

Market

Region

Region comparison

Currency

Analyst Opinion

The IT Outsourcing market in Southern Asia has been experiencing significant growth in recent years.

Customer preferences: One of the main reasons for the growth of the IT Outsourcing market in Southern Asia is the increasing demand for cost-effective and high-quality IT services. Many companies in developed countries are looking to outsource their IT services to countries like India, Pakistan, and Sri Lanka, where labor costs are lower. Additionally, Southern Asia has a large pool of highly skilled IT professionals who are able to provide a wide range of services, including software development, IT consulting, and data analytics.

Trends in the market: India is the largest player in the Southern Asia IT Outsourcing market, accounting for a significant portion of the global market share. The country has a well-established IT industry and is home to many of the world's leading IT outsourcing companies. In recent years, there has been a trend towards more specialized IT services, with companies looking for providers who can offer more niche expertise in areas such as artificial intelligence, blockchain, and cybersecurity.

Local special circumstances: One of the unique features of the Southern Asia IT Outsourcing market is the prevalence of small and medium-sized enterprises (SMEs). These companies are often more flexible and agile than their larger counterparts, allowing them to quickly adapt to changing market conditions and customer needs. Additionally, many SMEs in Southern Asia are focused on providing specialized IT services, which can be a major advantage in a market that is becoming increasingly competitive.

Underlying macroeconomic factors: The growth of the IT Outsourcing market in Southern Asia is closely tied to broader macroeconomic factors, including the region's rapidly expanding middle class and the increasing adoption of technology across industries. As more companies in the region embrace digital transformation, the demand for IT services is likely to continue to grow. Additionally, Southern Asia's favorable business environment and government policies that support the growth of the IT industry are likely to encourage further investment in the sector.

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.