Around 62 percent of consumers and business buyers are open to the use of artificial intelligence (AI) to improve their experiences, according to a 2019 global survey. Business buyers are in general more enthusiastic and optimistic about the use of AI than mainstream consumers.
Consumer and business buyer attitudes towards artificial intelligence (AI) worldwide as of 2019
Characteristic
All customers
Business buyers
Consumers
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Salesforce Research. (June 10, 2019). Consumer and business buyer attitudes towards artificial intelligence (AI) worldwide as of 2019 [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1042755/worldwide-customers-attitude-towards-ai/
Salesforce Research. "Consumer and business buyer attitudes towards artificial intelligence (AI) worldwide as of 2019." Chart. June 10, 2019. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1042755/worldwide-customers-attitude-towards-ai/
Salesforce Research. (2019). Consumer and business buyer attitudes towards artificial intelligence (AI) worldwide as of 2019. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1042755/worldwide-customers-attitude-towards-ai/
Salesforce Research. "Consumer and Business Buyer Attitudes towards Artificial Intelligence (Ai) Worldwide as of 2019." Statista, Statista Inc., 10 Jun 2019, https://www.statista.com/statistics/1042755/worldwide-customers-attitude-towards-ai/
Salesforce Research, Consumer and business buyer attitudes towards artificial intelligence (AI) worldwide as of 2019 Statista, https://www.statista.com/statistics/1042755/worldwide-customers-attitude-towards-ai/ (last visited September 01, 2024)
Consumer and business buyer attitudes towards artificial intelligence (AI) worldwide as of 2019 [Graph], Salesforce Research, June 10, 2019. [Online]. Available: https://www.statista.com/statistics/1042755/worldwide-customers-attitude-towards-ai/