Try our business solution for free!

Reasons for using social media to get a customer service response 2012

Published by Statista Research Department, May 2, 2012
This survey shows U.S. consumers' reasons for usage of social media to get a customer service response in the past year. 48 percent of respondents said that they had used social media to praise a company for a great service experience.

Which of the following are reasons you use social media when it comes to customer service?*

© Statista 2023
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

May 2012

Region

United States

Survey time period

February 22. - 29., 2012

Number of respondents

174 respondents

Age group

8-19 years

Special properties

Have utilized social media to get a customer service response in the past year

Method of interview

Face-to-face interview

Supplementary notes

* Multiple answers were possible.

Citation formats
Statista Accounts: Access All Statistics. Starting from $468 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 USD $39 USD / Month *
in the first 12 months
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Statistics on " Social media usage in Denmark "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Statistics on Social media usage in Denmark

Overview

5

Consumption purposes

6

Consumption frequency

7

Apps

5

Marketing

6

Further related statistics

13

Further Content: You might find this interesting as well

Statistics

Topics

Social media usage in FinlandSocial mediaFacebookTwitterInstagram
Statista Accounts: Access All Statistics. Starting from $468 USD / Year
Learn more about how Statista can support your business.
Menu