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Most popular online payment methods in Russia in 2019, by device

Russian e-commerce customers who made purchases from a desktop computer preferred paying with their bank cards, as per 82 percent of survey participants in 2019. The most popular digital payment method for smartphone users was online banking, with 83 percent of respondents using this gadget choosing this such e-payment method. Bank cards and online banking were also the two financial instruments that were most favored among all age categories.

Share of Russian e-commerce users preferring online payment methods in 2019, by service and device

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Release date

August 2019



Survey time period

June to July 2019

Number of respondents

3,500 respondents

Age group

12-55 years

Special properties

Used the internet at least once a week and paid for goods/services from a desktop/smartphone at least once a year

Method of interview

Online survey

Supplementary notes

The survey was conducted in cities with at least 600 thousand inhabitants in the Far Eastern federal district and at least 700 thousand inhabitants in the Central, Northwestern, Southern, Volga, Ural, and Siberian federal districts.

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Statistics on "Digital payments in Russia "

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