Vietnam: median monthly gross salary in customer service by job level 2019

In 2019, the median monthly gross salary for the customer services sector was highest for managers at 20 million Vietnamese dong. In that year, the median monthly gross salary was highest for the IT, finance and banking sector.

Median monthly gross salary level in the customer services sector in Vietnam in 2019, by job level (in million Vietnamese dong)

Characteristic	Monthly gross salary in million Vietnamese dong
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Release date

March 2019

More information

Region

Vietnam

Survey time period

January 1, 2018 to December 31, 2018

Number of respondents

5,500 respondents

Special properties

among jobseekers

Method of interview

Online survey

Supplementary notes

Figures have been rounded.

One thousand Vietnamese dong (VND) equals 0.043 U.S. dollars and 0.039 euros (as of November 2019).

Besides collecting data from the respondents, the conductor has collected salary figures from job posts on the VietnamWorks database.
According to the source, median salary is calculated by identifying the median number of the salary figures in each job level. For example, if there are five jobseekers who earn respectively 10, 10, 15, 25 and 40 million VND per month, the median number is 15 million VND (the central point). The median salary is a better representative than the average salary because it eliminates the effect of extremely high or extremely low salary data in the market.

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