In 2023, 54 percent of the respondents in Poland looked for information on the internet (ROPO effect) before purchasing telecommunications services in a physical store. However, 29 percent of those surveyed did not check the online offer before buying in a traditional shop.
Before you last purchased a telecommunications service in a physical store, did you look for information about it on the internet?
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YourCX. (December 12, 2023). Before you last purchased a telecommunications service in a physical store, did you look for information about it on the internet? [Graph]. In Statista. Retrieved October 12, 2024, from https://www.statista.com/statistics/1107312/poland-ropo-effect-when-purchasing-telecommunications-services/
YourCX. "Before you last purchased a telecommunications service in a physical store, did you look for information about it on the internet?." Chart. December 12, 2023. Statista. Accessed October 12, 2024. https://www.statista.com/statistics/1107312/poland-ropo-effect-when-purchasing-telecommunications-services/
YourCX. (2023). Before you last purchased a telecommunications service in a physical store, did you look for information about it on the internet?. Statista. Statista Inc.. Accessed: October 12, 2024. https://www.statista.com/statistics/1107312/poland-ropo-effect-when-purchasing-telecommunications-services/
YourCX. "Before You Last Purchased a Telecommunications Service in a Physical Store, Did You Look for Information about It on The Internet?." Statista, Statista Inc., 12 Dec 2023, https://www.statista.com/statistics/1107312/poland-ropo-effect-when-purchasing-telecommunications-services/
YourCX, Before you last purchased a telecommunications service in a physical store, did you look for information about it on the internet? Statista, https://www.statista.com/statistics/1107312/poland-ropo-effect-when-purchasing-telecommunications-services/ (last visited October 12, 2024)
Before you last purchased a telecommunications service in a physical store, did you look for information about it on the internet? [Graph], YourCX, December 12, 2023. [Online]. Available: https://www.statista.com/statistics/1107312/poland-ropo-effect-when-purchasing-telecommunications-services/