John Lewis is one of the UK’s most prominent department stores with a successful online business in addition to its physical store presence across the UK. John Lewis’ online retail performed its best in 2013, when sales growth on johnlewis.com was recorded at roughly 40 percent.
Growth slows down
As seen in the present statistic, John Lewis’s online estate achieved a growth rate of almost 10 percent in 2018. While this represents a considerable drop from the department store’s performance in the previous years, it still placed johnlewis.com among the ranks of UK fashion retailers with impressive online sales figures between 2017 and 2018.
waitrose.com: alone again
John Lewis is partnered up with the upscale supermarket chain Waitrose, whose business strategy is integrated well with online. In the most recent financial year results reported by Waitrose, online grocery sales displayed improved performance. For the past 19 years, Waitrose has had a grocery delivery agreement with the online supermarket Ocado. However, after Ocado’s freshly minted business relationship with its close rival Marks & Spencer, Waitrose announced that the partnership is coming to an end as of September 2020.
Annual growth in online sales at johnlewis.com in the United Kingdom (UK) from 2011 to 2018*
* Financial years ending January. Data refers to growth in gross sales since previous financial year. Data prior to 2018 taken from previous John Lewis Partnership annual reports.
Data for years missing from range was not provided by the source.
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John Lewis Partnership. (April 19, 2018). Annual growth in online sales at johnlewis.com in the United Kingdom (UK) from 2011 to 2018* [Graph]. In Statista. Retrieved May 29, 2022, from https://www.statista.com/statistics/420368/john-lewis-online-sales-growth-united-kingdom-uk/
John Lewis Partnership. "Annual growth in online sales at johnlewis.com in the United Kingdom (UK) from 2011 to 2018*." Chart. April 19, 2018. Statista. Accessed May 29, 2022. https://www.statista.com/statistics/420368/john-lewis-online-sales-growth-united-kingdom-uk/
John Lewis Partnership. (2018). Annual growth in online sales at johnlewis.com in the United Kingdom (UK) from 2011 to 2018*. Statista. Statista Inc.. Accessed: May 29, 2022. https://www.statista.com/statistics/420368/john-lewis-online-sales-growth-united-kingdom-uk/
John Lewis Partnership. "Annual Growth in Online Sales at Johnlewis.Com in The United Kingdom (Uk) from 2011 to 2018*." Statista, Statista Inc., 19 Apr 2018, https://www.statista.com/statistics/420368/john-lewis-online-sales-growth-united-kingdom-uk/
John Lewis Partnership, Annual growth in online sales at johnlewis.com in the United Kingdom (UK) from 2011 to 2018* Statista, https://www.statista.com/statistics/420368/john-lewis-online-sales-growth-united-kingdom-uk/ (last visited May 29, 2022)