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John Lewis online sales growth in the United Kingdom (UK) 2011-2018

John Lewis is one of the UK’s most prominent department stores with a successful online business in addition to its physical store presence across the UK. John Lewis’ online retail performed its best in 2013, when sales growth on was recorded at roughly 40 percent.

Growth slows down

As seen in the present statistic, John Lewis’s online estate achieved a growth rate of almost 10 percent in 2018. While this represents a considerable drop from the department store’s performance in the previous years, it still placed among the ranks of UK fashion retailers with impressive online sales figures between 2017 and 2018. alone again

John Lewis is partnered up with the upscale supermarket chain Waitrose, whose business strategy is integrated well with online. In the most recent financial year results reported by Waitrose, online grocery sales displayed improved performance. For the past 19 years, Waitrose has had a grocery delivery agreement with the online supermarket Ocado. However, after Ocado’s freshly minted business relationship with its close rival Marks & Spencer, Waitrose announced that the partnership is coming to an end as of September 2020.

Annual growth in sales at in the United Kingdom (UK) from 2011 to 2018*

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Release date

April 2018


United Kingdom

Survey time period

2011 to 2018*

Supplementary notes

* Financial years ending January.
Data refers to growth in gross sales since previous financial year.
Data prior to 2018 taken from previous John Lewis Partnership annual reports.
Data for years missing from range was not provided by the source.

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