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Satisfaction of SMEs' with Royal Mail's services in the UK 2018-2019

During a 2019 survey, 88 percent of small and medium-sized enterprises (SMEs) were satisfied with Royal Mail delivering their items intact or undamaged. The same survey around revealed that SMEs' were somewhat satisfied with Royal Mail's price of postage.

Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2019

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Source

Release date

December 2019

Region

United Kingdom

Survey time period

Q3 2018 to Q2 2019

Number of respondents

1,869 respondents

Special properties

SMEs using postal services

Supplementary notes

Type of survey and age of respondents were not stated by the source.

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Statistics on "Postal services in the United Kingdom (UK)"

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