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Satisfaction of residential consumers with Royal Mail in the UK 2018-2019

During a 2018-19 UK survey, roughly 46 percent of residential consumers stated that they were fairly satisfied with Royal Mail. The same survey revealed that very few people were very dissatisfied from the service quality of Royal Mail.

Residential consumers satisfaction with Royal Mail in the UK in 2019

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Source

Release date

December 2019

Region

United Kingdom

Survey time period

Q3 2018 to Q2 2019

Number of respondents

5,956 respondents

Special properties

residential consumers

Supplementary notes

Type of survey and age of respondents were not stated by the source.
Original question: "How would you rate your overall satisfaction with Royal Mail?"

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Statistics on "Postal services in the United Kingdom (UK)"

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