In France in 2020, containment has converted companies to telework in a massive and sudden way. And, if the companies were not very numerous to be prepared for these new working modalities, either at the material or cultural level, three months later, a changeover seemed to have taken place in mindsets.
Containment has been an opportunity to experiment with remote working in functions that were historically excluded. Thus, according to French HR directors, the proportion of call center employees teleworking before and during containment has quadrupled, from 12 to 49 percent. A similar evolution could be observed in production and logistics functions, where the proportion of teleworkers before/during containment has tripled, from 12 to 36 percent.
Function and activities concerned by telework before and during containment according to HRDs (Human Resource Developers) in France in 2020
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Before the crisis
During lockdown
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The source did not specify the methodology of the survey.
The question was phrased by the source as follows: "Quelles activités concernées par le télétravail ? (veuillez cocher toutes les cases qui s’appliquent)"
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BCG. (June 19, 2020). Function and activities concerned by telework before and during containment according to HRDs (Human Resource Developers) in France in 2020 [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1227007/function-activities-concerned-telework-before-during-containment-hr-managers-france/
BCG. "Function and activities concerned by telework before and during containment according to HRDs (Human Resource Developers) in France in 2020." Chart. June 19, 2020. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1227007/function-activities-concerned-telework-before-during-containment-hr-managers-france/
BCG. (2020). Function and activities concerned by telework before and during containment according to HRDs (Human Resource Developers) in France in 2020. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1227007/function-activities-concerned-telework-before-during-containment-hr-managers-france/
BCG. "Function and Activities Concerned by Telework before and during Containment According to Hrds (Human Resource Developers) in France in 2020." Statista, Statista Inc., 19 Jun 2020, https://www.statista.com/statistics/1227007/function-activities-concerned-telework-before-during-containment-hr-managers-france/
BCG, Function and activities concerned by telework before and during containment according to HRDs (Human Resource Developers) in France in 2020 Statista, https://www.statista.com/statistics/1227007/function-activities-concerned-telework-before-during-containment-hr-managers-france/ (last visited September 01, 2024)
Function and activities concerned by telework before and during containment according to HRDs (Human Resource Developers) in France in 2020 [Graph], BCG, June 19, 2020. [Online]. Available: https://www.statista.com/statistics/1227007/function-activities-concerned-telework-before-during-containment-hr-managers-france/