A survey conducted in 2022 among legal services users in the United Kingdom revelead that many clients were wary of using legal services delivered through artifical intelligence. The main barrier to the use of this technology among legal services users appeared to be a lack of trust in artificial intelligence technology. Other barriers indicated by respondents included concerns over data security as well as a lack of confidence in using the technology. On the other hand, many consumers recognised that AI technology has become more user-friendly in comparison to 2020.
Factors consumers consider as barriers to using legal services delivered through artificial intelligence in the United Kingdom from 2020 to 2022
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Legal services industry in the UK
Overview
7
- Premium Statistic Legal services sector turnover in the UK 2000-2023
- Premium Statistic Companies in legal services in the UK 2009-2018, with forecasts up until 2028
- Premium Statistic GVA of legal services in the UK 2009-2018, with forecasts up until 2028
- Premium Statistic Total export value of legal services in the United Kingdom (UK) 2010-2022
- Premium Statistic Total import value of legal services in the United Kingdom (UK) 2010-2022
- Premium Statistic Revenue of the largest law firms in the UK 2022/2023
- Premium Statistic Largest offices in London for non-UK law firms in the UK 2022/2023
Employment
5
- Premium Statistic Employment in legal services in the UK 2009-2018, with forecasts up until 2028
- Basic Statistic Number of solicitors and lawyers in the UK 2021-2023
- Premium Statistic Number of barristers and judges in the UK 2021-2023
- Premium Statistic Number of practicing solicitors in England and Wales (UK) 2012-2022
- Premium Statistic Worldwide distribution of lawyers from largest British law firms 2022/2023
Impact of artifical intelligence (AI)
4
- Premium Statistic Extent of AI tool usage at top UK law firms 2023
- Premium Statistic Current usages of GenAI for legal purposes in the U.S., Canada, France, and UK 2023
- Premium Statistic Expected impact of GenAI on law in the U.S., Canada, France, and UK 2023
- Premium Statistic Impacts of GenAI adoption on the UK legal sector 2023
Consumers' perspective
5
- Premium Statistic Most accessed legal services in the UK 2023
- Premium Statistic Most common delivery method for legal services in the UK 2021-2023
- Premium Statistic Share of legal services users satisfied with service received in the UK 2023
- Premium Statistic Share of legal services users satisfied with outcome received UK 2023, by service
- Premium Statistic Consumer concerns on AI in legal services in the UK 2020-2022
Further related statistics
19
- Share of lawyers who think technology could replace timekeepers U.S. 2011-2015
- Size of the legal market in the U.S. 2016, by category
- Spend by law departments on technology in the U.S. 2015-2019, by software type
- Share of the global legal services market in select countries 2016
- Distribution of the headcount of the leading global law firms by region 2018
- Litigation/practice support personnel training in global legal departments 2016-2018
- Number of paralegals and legal assistants in U.S. 2013-2022
- Corporate legal affairs spending in the U.S. 2001-2014
- Size of the global legal services market in select countries 2016
- Legal services firms in U.S. 2010-2018
- Biggest IT security threat to law firms in the U.S. 2017
- Managed services used for litigation/practice support worldwide 2016-2018
- Mean hourly wage of paralegals and legal assistants in U.S. 2013-2022
- Corporate outside legal counsel spending in the U.S. 2001-2020
- Unemployment rate of legal professionals in the U.S. Q2 2017
- Help with adopting a healthy and sustainable diet in Romania 2020
- Cutting, shaping and finishing of stone revenue in Finland 2010-2022
- European Union: wheat export volume forecast 2017-2032
- Opinions on the role of the Paralympics in the social integration of disabled people
Further Content: You might find this interesting as well
Statistics
- Share of lawyers who think technology could replace timekeepers U.S. 2011-2015
- Size of the legal market in the U.S. 2016, by category
- Spend by law departments on technology in the U.S. 2015-2019, by software type
- Share of the global legal services market in select countries 2016
- Distribution of the headcount of the leading global law firms by region 2018
- Litigation/practice support personnel training in global legal departments 2016-2018
- Number of paralegals and legal assistants in U.S. 2013-2022
- Corporate legal affairs spending in the U.S. 2001-2014
- Size of the global legal services market in select countries 2016
- Legal services firms in U.S. 2010-2018
- Biggest IT security threat to law firms in the U.S. 2017
- Managed services used for litigation/practice support worldwide 2016-2018
- Mean hourly wage of paralegals and legal assistants in U.S. 2013-2022
- Corporate outside legal counsel spending in the U.S. 2001-2020
- Unemployment rate of legal professionals in the U.S. Q2 2017
- Help with adopting a healthy and sustainable diet in Romania 2020
- Cutting, shaping and finishing of stone revenue in Finland 2010-2022
- European Union: wheat export volume forecast 2017-2032
- Opinions on the role of the Paralympics in the social integration of disabled people
Legal Services Consumer Panel. (July 5, 2022). Factors consumers consider as barriers to using legal services delivered through artificial intelligence in the United Kingdom from 2020 to 2022 [Graph]. In Statista. Retrieved April 28, 2024, from https://www.statista.com/statistics/1266130/consumer-barriers-to-using-ai-legal-services-in-uk/
Legal Services Consumer Panel. "Factors consumers consider as barriers to using legal services delivered through artificial intelligence in the United Kingdom from 2020 to 2022." Chart. July 5, 2022. Statista. Accessed April 28, 2024. https://www.statista.com/statistics/1266130/consumer-barriers-to-using-ai-legal-services-in-uk/
Legal Services Consumer Panel. (2022). Factors consumers consider as barriers to using legal services delivered through artificial intelligence in the United Kingdom from 2020 to 2022. Statista. Statista Inc.. Accessed: April 28, 2024. https://www.statista.com/statistics/1266130/consumer-barriers-to-using-ai-legal-services-in-uk/
Legal Services Consumer Panel. "Factors Consumers Consider as Barriers to Using Legal Services Delivered through Artificial Intelligence in The United Kingdom from 2020 to 2022." Statista, Statista Inc., 5 Jul 2022, https://www.statista.com/statistics/1266130/consumer-barriers-to-using-ai-legal-services-in-uk/
Legal Services Consumer Panel, Factors consumers consider as barriers to using legal services delivered through artificial intelligence in the United Kingdom from 2020 to 2022 Statista, https://www.statista.com/statistics/1266130/consumer-barriers-to-using-ai-legal-services-in-uk/ (last visited April 28, 2024)
Factors consumers consider as barriers to using legal services delivered through artificial intelligence in the United Kingdom from 2020 to 2022 [Graph], Legal Services Consumer Panel, July 5, 2022. [Online]. Available: https://www.statista.com/statistics/1266130/consumer-barriers-to-using-ai-legal-services-in-uk/