Customer satisfaction of leading insurance companies in Uganda 2022

Published by Statista Research Department, Apr 28, 2023
In 2022, Prudential was the insurance company with the highest level of customer satisfaction in Uganda. As many as 87 percent of customers reported that they were content with their services. There was a difference of seven percent between Prudential and the second highest ranked insurance provider in the country, Old Mutual.

Customer satisfaction of leading insurance companies in Uganda in 2022

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Release date

July 2022

Region

Uganda

Survey time period

July 2022

Number of respondents

786 respondents

Age group

18 years and older

Supplementary notes

Percentages over or below 100 percent are due to rounding.

The original question was phrased as follows: "For which brands below are you a satisfied/dissatisfied customer?"
The question was asked to respondents who had ever been customers of the brand.

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