Marriott hotels in the United States received an American Customer Satisfaction Index (ACSI) score of 80 in 2023. This shows a slight increase over the previous year. The hotel company received its highest satisfaction score of 82 out of 100 in 2013.
American Customer Satisfaction Index scores for Marriott hotels in the United States from 2008 to 2023
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Other statistics that may interest you Marriott International
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Consumers
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Statistics
- Hotel guests of Courtyard by Marriott hotels in the U.S. 2018, by gender
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- American Customer Satisfaction Index for Best Western hotels in the U.S. 2008-2023
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- Leading small luxury hotel brands worldwide in 2013, by online reputation
- Franchise costs of limited service hotel brands in the U.S. as of October 2014
- Leading large luxury hotel brands in value for money worldwide in 2013, by reputation
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- Market share of Scandic in the Nordics 2018, based on number of rooms
- Average room rate of Thon Hotels 2012-2019
- Revenue of Wyndham Worldwide 2005-2017
- Operating income of Wyndham Worldwide 2005-2017
- Occupancy rate of Rezidor Hotel Group hotels 2013-2019
- ADR of rooms in Indian economy hotels FY 2016-2023
- Ages of Accor Group employees globally 2016-2022
- ADR of rooms in Indian luxury hotels FY 2016-2023
- Hyatt Hotels Corporation hotels occupancy rate 2016-2022, by region and hotel type
ACSI®. (April 18, 2023). American Customer Satisfaction Index scores for Marriott hotels in the United States from 2008 to 2023 [Graph]. In Statista. Retrieved September 25, 2023, from https://www.statista.com/statistics/194728/customer-satisfaction-with-us-marriott-hotels-since-2008/
ACSI®. "American Customer Satisfaction Index scores for Marriott hotels in the United States from 2008 to 2023." Chart. April 18, 2023. Statista. Accessed September 25, 2023. https://www.statista.com/statistics/194728/customer-satisfaction-with-us-marriott-hotels-since-2008/
ACSI®. (2023). American Customer Satisfaction Index scores for Marriott hotels in the United States from 2008 to 2023. Statista. Statista Inc.. Accessed: September 25, 2023. https://www.statista.com/statistics/194728/customer-satisfaction-with-us-marriott-hotels-since-2008/
ACSI®. "American Customer Satisfaction Index Scores for Marriott Hotels in The United States from 2008 to 2023." Statista, Statista Inc., 18 Apr 2023, https://www.statista.com/statistics/194728/customer-satisfaction-with-us-marriott-hotels-since-2008/
ACSI®, American Customer Satisfaction Index scores for Marriott hotels in the United States from 2008 to 2023 Statista, https://www.statista.com/statistics/194728/customer-satisfaction-with-us-marriott-hotels-since-2008/ (last visited September 25, 2023)
American Customer Satisfaction Index scores for Marriott hotels in the United States from 2008 to 2023 [Graph], ACSI®, April 18, 2023. [Online]. Available: https://www.statista.com/statistics/194728/customer-satisfaction-with-us-marriott-hotels-since-2008/