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Total expenditure IT products and services worldwide 2014-2019, by category
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Forecasted business and government spending on information technology (IT) products and services worldwide from 2014 to 2019, by segment (in billion U.S. dollars)
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Software | Telecommunications services | Tech consulting and systems integration services | Tech outsourcing and hardware maintenance | Computer equipment | Communications equipment | |
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Software | Telecommunications services | Tech consulting and systems integration services | Tech outsourcing and hardware maintenance | Computer equipment | Communications equipment | |
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- | - | - | - | - | - | - |
- | - | - | - | - | - | - |
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- Release date
- March 2018
- Region
- Worldwide
- Survey time period
- 2014 to 2018
- Supplementary notes
- *Forecast
- Region
- Worldwide
- Survey time period
- 2014 to 2018
- Supplementary notes
- *Forecast




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- Global outsourcing market
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*Global market size of outsourced services 2000-2018
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*Global outsourcing industry revenue by service type 2010-2018
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*Global outsourcing industry revenue by region 2010-2018
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the business process outsourcing market worldwide 2000-2018
- Leading countries in offshore business services worldwide in 2017Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017Most financially attractive countries for offshore business services worldwide 2017
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)Global market size of BPO by segment Q4 2017
- Distribution of business process outsourcing (BPO) cost components, as of 2017, by typeGlobal cost component of BPO by type 2017
- IT services and outsourcing
- Information technology (IT) services spending forecast worldwide from 2008 to 2020 (in billion U.S. dollars)IT services global spending forecast 2008-2020
- Forecasted business and government spending on information technology (IT) products and services worldwide from 2014 to 2019, by segment (in billion U.S. dollars)Total expenditure IT products and services worldwide 2014-2019, by category
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Contract value of the information technology outsourcing market worldwide 2000-2018
- Infrastructure services (outsourcing, hosting) expenditure worldwide from 2015 to 2026 (in billion U.S. dollars)Global infrastructure services spending 2015-2026
- Global businesses and governments spending on tech outsourcing and hardware maintenance in 2017 in billion U.S. dollarsTech outsourcing and hardware maintenance - worldwide spending 2017
- Forecasted business and government spending on IT outsourcing and hardware maintenance from 2013 to 2017, by segment (in billion U.S. dollars)Expenditure on IT outsourcing and hardware maintenance worldwide 2013-2017 by segment
- Outsourced or off-shored IT functions worldwide, as of 2017IT functions outsourced worldwide 2017
- Cloud services
- Size of the public cloud computing services market from 2009 to 2021 (in billion U.S. dollars)**Public cloud services: market size 2009-2021
- Public cloud application services/software as a service (SaaS) market revenues worldwide from 2015 to 2021 (in billion U.S. dollars)Global public cloud application services (SaaS) market size 2015-2021
- Size of the cloud Infrastructure as a Service (IaaS) market worldwide from 2010 to 2020 (in million U.S. dollars)Infrastructure as a Service cloud market size worldwide 2010-2020
- Size of the public cloud platform as a service (PaaS) market worldwide from 2015 to 2021 (in billion U.S. dollars)Public cloud application infrastructure services market 2015-2021
- As-a-service market annual contract value (ACV) worldwide from 2015 to 2018, by quarter (in billion U.S. dollars)*ACV for as-a-service market worldwide 2015-2018
- Public cloud software as a service (SaaS) market share worldwide in 2017, by vendorMarket share of public cloud SaaS vendors worldwide 2017
- Revenues from public cloud infrastructure as a service (IaaS) market worldwide from 2015 to 2017, by vendor (in million U.S. dollars)Vendor revenue from the public cloud services IaaS market worldwide 2015-2017
- Distribution of cloud Platform as a Service (PaaS) market revenues worldwide from 2015 to June 2018, by vendor*Global cloud platform (PaaS) revenue share 2015-2018, by vendor
- Automation/AI
- Total automation and artificial intelligence (AI) operations expenditure worldwide from 2016 to 2021 (in billion U.S. dollars)Artificial intelligence and process automation spending worldwide 2016-2021
- Potential impact of automation on the business process outsourcing (BPO) market worldwide from 2013 to 2026 (in billion U.S. dollars)Impact of automationt: BPO market worldwide 2013-2026
- Change in IT/business processing outsourcing (BPO) service worker numbers due to automation and AI, from 2016 to 2022, by skill level (in millions)Impact of automation/AI on IT/BPO service worker figures globally 2016-2022, by skill
- Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions)Automation and AI's impact on IT/BPO service workers 2016-2022, by select country
- Change in low-skilled IT/business processing outsourcing (BPO) service worker numbers due to automation and AI from 2016 to 2022, by select country (in millions)Automation and AI's impact on IT/BPO low-skilled workers 2016-2022, by select country
- Expected job impact of cognitive technologies/artificial intelligence (AI) on contractors and outsourcer positions in implementing organizations worldwide, as of 2017Global AI's job impact on contractors and outsourcers in adopting organizations 2017
- Survey data
- Outsourced or off-shored IT functions worldwide, as of 2017IT functions outsourced worldwide 2017
- Leading factors for businesses in selecting an IT service provider worldwide, as of April 2017Factors for businesses when selecting IT service providers worldwide as of April 2017
- Which of the following criteria are most important when selecting an outsourcing provider? Factors for businesses when selecting outsourcing providers worldwide 2015
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?Factors which create successful outsourcing experiences for businesses worldwide 2015
- Share of IT leaders worldwide who expect outsourcing/offshoring spending increases, from 2005 to 2018Plans for offshoring and outsourcing increases worldwide 2018
- Percentages of organizations that outsourced IT security services worldwide from 2014 to 2017, by serviceOutsourcing of IT security services worldwide 2014-2017
- IT network hosting locations worldwide from 2014 to 2017Hosted location of IT networks worldwide 2014-2017
- Top challenges of cloud-based service use among mid-market enterprises in the United States, as of July 2017U.S.: cloud adoption difficulties in mid-market 2017
- IT services
- IT products
- spending
- Show more
- Total expenditure IT products and services worldwide 2014-2018
- Share of technology expenditure in U.S. 2014-2019, by segment
- Total expenditure IT products, services and staff U.S. by segment 2014-2019
- Total expenditure IT and business technology U.S. 2012-2019
- IT spending in Asia-Pacific 2015-2017
- IT products and services: end-user spending 2007-2010
- IT products and services: end-user spending 2007-2010
- IT products and services: end-user spending 2007-2010
- IT services: end-user spending in Japan 2007-2010
- IBM Global Services España SA: sales value 2012-2016
- IT products and services: end-user spending 2007-2010
- IT products and services: end-user spending 2007-2010
- Services spending in Asia-Pacific 2015-2017
- Total expenditure on communication equipment in Canada 2013-2019
- Xerox: global IT services revenue 2009-2012, by segment
- IT-application outsourcing services market size in Italy 2016-2021
- IT-infrastructure outsourcing services market size in Denmark 2016-2021
- IT-outsourcing services market revenue, by segment in Lithuania 2016-2021
- IT-consulting & implementation services market size in Spain 2016-2021
- IT market revenue by segment in Estonia 2016-2021
- Red Hat Annual Report 2017
- The Rise of the Machines
- Information and communication technology (ICT) in Canada
- IT industry in Germany
- SAP
- IBM
- IT Hardware 2015 - Cloud Clarity, Structurally Challenged
- IT industry in India
- Big Data and the Intelligence Economy
- 2018 Harvey Nash/KPMG CIO Survey
- Digital Talent: Road to 2020 and Beyond
- Red Hat Annual Report 2016
- IT Industry Outlook 2019
- 2017 Harvey Nash/KPMG CIO Survey
- 2016 IT Security Spending Trends
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*
- Outsourced or off-shored IT functions worldwide, as of 2017
- As-a-service market annual contract value (ACV) worldwide from 2015 to 2018, by quarter (in billion U.S. dollars)*
- Share of IT leaders worldwide who expect outsourcing/offshoring spending increases, from 2005 to 2018
- Information technology (IT) spending in the Asia-Pacific from 2015 to 2017 (in billion U.S. dollars)
- End-user spending on IT products and services in Western Europe from 2007 to 2010 (in billion U.S. dollars)
- End-user spending on IT products and services in Eastern Europe from 2007 to 2010 (in billion U.S. dollars)
- End-user spending on IT products and services in the Middle East and Africa from 2007 to 2010 (in billion U.S. dollars)
- End-user spending on IT products and services in Japan from 2007 to 2010 (in billion U.S. dollars)
- End-user spending on IT products and services in Canada from 2007 to 2010 (in billion U.S. dollars)
- End-user spending on IT products and services in the United States from 2007 to 2010 (in billion U.S. dollars)
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)
- Distribution of business process outsourcing (BPO) cost components, as of 2017, by type
- Business process outsourcing (BPO) market shares in 2016, by vendor
- Information technology (IT) services spending forecast worldwide from 2008 to 2020 (in billion U.S. dollars)
- Forecasted business and government spending on information technology (IT) products and services worldwide from 2014 to 2019, by segment (in billion U.S. dollars)
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Infrastructure services (outsourcing, hosting) expenditure worldwide from 2015 to 2026 (in billion U.S. dollars)
- Global businesses and governments spending on tech outsourcing and hardware maintenance in 2017 in billion U.S. dollars
- Forecasted business and government spending on IT outsourcing and hardware maintenance from 2013 to 2017, by segment (in billion U.S. dollars)
- Size of the public cloud computing services market from 2009 to 2021 (in billion U.S. dollars)**
- Public cloud application services/software as a service (SaaS) market revenues worldwide from 2015 to 2021 (in billion U.S. dollars)
- Size of the cloud Infrastructure as a Service (IaaS) market worldwide from 2010 to 2020 (in million U.S. dollars)
- Size of the public cloud platform as a service (PaaS) market worldwide from 2015 to 2021 (in billion U.S. dollars)
- Public cloud software as a service (SaaS) market share worldwide in 2017, by vendor
- Revenues from public cloud infrastructure as a service (IaaS) market worldwide from 2015 to 2017, by vendor (in million U.S. dollars)
- Distribution of cloud Platform as a Service (PaaS) market revenues worldwide from 2015 to June 2018, by vendor*
- Current and planned usage of public cloud platform services running applications worldwide in 2018
- Current usage of private cloud platform services running applications worldwide in 2017 and 2018, by service
- Hosted cloud application services use among businesses worldwide in 2016 and 2017
- IT network hosting locations worldwide from 2014 to 2017
- Total automation and artificial intelligence (AI) operations expenditure worldwide from 2016 to 2021 (in billion U.S. dollars)
- Potential impact of automation on the business process outsourcing (BPO) market worldwide from 2013 to 2026 (in billion U.S. dollars)
- Change in IT/business processing outsourcing (BPO) service worker numbers due to automation and AI, from 2016 to 2022, by skill level (in millions)
- Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions)
- Change in low-skilled IT/business processing outsourcing (BPO) service worker numbers due to automation and AI from 2016 to 2022, by select country (in millions)
- Expected job impact of cognitive technologies/artificial intelligence (AI) on contractors and outsourcer positions in implementing organizations worldwide, as of 2017
- Leading factors for businesses in selecting an IT service provider worldwide, as of April 2017
- Which of the following criteria are most important when selecting an outsourcing provider?
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?
- Percentages of organizations that outsourced IT security services worldwide from 2014 to 2017, by service
- Top challenges of cloud-based service use among mid-market enterprises in the United States, as of July 2017
- Projected business and government spending on information technology (IT) products and services worldwide from 2014 to 2018 (in billion U.S. dollars)
- Segment share of business and government spending on tech goods, services and staff in the United States from 2014 to 2019
- Business and government spending on information technology (IT) products, services and staff in the United States from 2014 to 2019, by segment (in billion U.S. dollars)
- Business and government spending on information and business technology in the United States from 2012 to 2019 (in billion U.S. dollars)
- Sales value of IBM Global Services España SA from 2012 to 2016 (in million euros)
- Information technology (IT) services spending in the Asia-Pacific from 2015 to 2017 (in billion U.S. dollars)
- Communication equipment spending by business and government in Canada from 2013 to 2019 (in billion Canadian dollars)
- Xerox's IT services revenue worldwide from 2009 to 2012, by segment (in million U.S. dollars)
- IT-application outsourcing services market revenue in Italy from 2016 to 2021 (in million U.S. dollars)*
- IT-infrastructure outsourcing services market revenue in Denmark from 2016 to 2021 (in million U.S. dollars)*
- IT-outsourcing services market revenue in Lithuania from 2016 to 2021, by segment (in million U.S. dollars)*
- IT-consulting and implementation services market revenue in Spain from 2016 to 2021 (in million U.S. dollars)*
- IT market revenue in Estonia from 2016 to 2021, by segment (in billion U.S. dollars)*
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