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Main resolution channels for mobile network related problems in the UK in 2014

Published by Statista Research Department, Dec 1, 2014
This statistic shows the main resolution channels for mobile network related problems in the United Kingdom (UK) as of March 2014. Of the respondents, 43 percent called customer services in order to try and solve the problem.

Main resolution channels for mobile network related problems in the United Kingdom (UK) as of March 2014

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Release date

December 2014

Region

United Kingdom

Survey time period

1st to 30th March 2014

Number of respondents

168 respondents

Age group

16 years and older

Special properties

those who have tried to resolve the problems

Method of interview

Face-to-face interview

Supplementary notes

During the survey, this question was posed as follows: "What did you do to try and resolve the problem?"

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